377029 - Need documentation for Thunderbird (and Suite) and Palm (sync)

Status: RESOLVED WORKSFORME

(MailNews Core Graveyard :: Palm Sync, enhancement)

Description

[Worcester12345]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4pre) Gecko/20070409 BonEcho/2.0.0.4pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4pre) Gecko/20070410 Thunderbird/2.0.0.0pre ID:2007041004

There is no easy to find place to figure out how to get Palm Synch working on Thunderbird. Not in help, nor anywhere in documentation. If it is there somewhere, it is not found easily, and should be.

Reproducible: Always

Steps to Reproduce:
1.Look for help or documentation on how to make Palm sync with Thunderbird.

Actual Results:  
2.Fail to find it.
3.Give up and go back to Outlook.

Expected Results:  
2. Find the help info.
3. Install anything necessary and make it work.
4. Recommend Thunderbird to others.

No additional information.

Comment 1

[Wayne Mery (:wsmwk)]

Worcester12345, are you able to contribute toward this?

Comment 2

[Worcester12345]

(In reply to comment #1)
> Worcester12345, are you able to contribute toward this?
> 

Unfortunately, no. I am a mere end user and tester in this "organization". I submitted this bug because there seemed to be a glaring need for the documentation. Thanks for asking though. I'd hate to have this held up because someone thought I was doing it. I have several people awaiting some documentation on the use of Palm sync with Thunderbird (and I guess Seamonkey would apply as well).

Comment 3

[Worcester12345]

Can someone please confirm this bug?

Thank you.

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to comment #2)
> I have several people awaiting some documentation on the use of Palm sync with Thunderbird ...

Without specifics of what is insufficient in existing documents this bug is likely to be closed.  Several documents exist on mozilla. I don't have them all at hand but http://kb.mozillazine.org/PalmSync_(Thunderbird) is one starting point. Note, palmsync is an extension, so any documentation that might be created will is not likely to be appropriate in "Help>contents"

Please cite URLs and specifics.

Comment 5

[Joshua Cranmer [:jcranmer]]

Per comment 4, there is sufficient documentation as of now. OP has not disagreed that current documentation is sufficient => WFM.

Comment 7

[Worcester12345]

(In reply to comment #4)
> (In reply to comment #2)
> > I have several people awaiting some documentation on the use of Palm sync with Thunderbird ...
> 
> Without specifics of what is insufficient in existing documents this bug is
> likely to be closed.  Several documents exist on mozilla. I don't have them all
> at hand but http://kb.mozillazine.org/PalmSync_(Thunderbird) is one starting
> point. Note, palmsync is an extension, so any documentation that might be
> created will is not likely to be appropriate in "Help>contents"
> 
> Please cite URLs and specifics.

(In reply to comment #5)
> Per comment 4, there is sufficient documentation as of now. OP has not
> disagreed that current documentation is sufficient => WFM.

That page gives:
PalmSync (Thunderbird
There is currently no text in this page, you can search for this page title in other pages or edit this page.


Please reopen.

Comment 8

[Joshua Cranmer [:jcranmer]]

Currently, palmsync for Thunderbird is unmaintained, as outlined in <http://ccgi.standard8.plus.com/blog/archives/200>. Therefore, this bug will not be reopened.

For what it's worth, the page does exist, but the link generator neglects the necessary close parenthesis.