380299 - 64-bit Windows XP: Unable to use "send to: mail recipient" with Thunderbird when right-clicking on a document

Status: RESOLVED DUPLICATE of bug 482966

(MailNews Core :: Simple MAPI, defect)

Description

[Mark]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: Thunderbird 2.0.0.0 (20070326)

Within Windows XP I am not able to use the "send to: mail recipient" with Thunderbird.  I have created a new blank "mail recipient.mapimail" and still am not able to send documents using this function.  I don't know enough to discern whether this is supported or not in 2.0.0.0 or if it is a separate issue with the OS.  

Reproducible: Always

Steps to Reproduce:
1. Nothing happens each time when I select "send to: mail recipient"
2.
3.
Actual Results:  
Nothing happens each time when I select "send to: mail recipient" for a document.

Expected Results:  
If it is a Thunderbird problem, it should have opened the write new email window with the appropriate document attached.

Comment 1

[Rodney Beede]

I have this problem with the 64-bit edition of Windows XP Pro SP2.

Even if you have set TB as your default e-mail client it will still not work.  If Outlook or OE will however.  If you use a 32-bit Windows XP then the Send To Mail Recipient works fine.

Reproduce steps:
     1.  Use Windows XP Pro 64-bit
     2.  Make TB your default e-mail client via "Set Program Access and Defaults"
     3.  Right click on a file on your desktop (or in explorer)
     4.  Go to the Send To submenu
     5.  Select Mail Recipient
     6.  Note that TB does not pop-up with a compose Window.

Cause:
     Windows 64-bit uses a 64-bit version of explorer.exe (your Windows shell/taskbar) which calls the appropriate api and dlls for executing the application that should respond to the Send To command.  Since TB only has a 32-bit dll the 64-bit explorer fails to call it.


Work Around:
     You can force Windows 64-bit to use a 32-bit shell instead of the 64-bit one which will allow the 32-bit dll to load.  See http://support.microsoft.com/kb/895561


Desirable Code Fix:
     Even though there are 64-bit builds of TB on the Internet none of them include the required new mapi dll.  The following files need 64-bit counterparts:
     MapiProxy.dll
     mozMapi32.dll

     In addition the TB installer will need to make 64-bit registry entries for the mapi interface.  Windows 64-bit currently forces the installer to place the entries in a 32-bit compatible registry tree.

Comment 2

[Rodney Beede]

I just tried a clean install of Win XP Pro 64-bit with SP2 and Thunderbird 2.0.0.4 and the same problem still occurs.

Also of note is that since the installer is 32-bit everything is installed to C:\Program Files (x86)\Mozilla Thunderbird by default.

Furthermore both Thunderbird and Firefox have their registry entries placed into
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla
by the operating system.  On a 32-bit box the Wow folder and (x86) would not be used.

Comment 3

[George Heeres]

Three different installations of Windows XP x64 (SP2), with most recent release of Thunderbird (2.0.0.9), continues to exhibit the same problem. I would assume that 64bit versions of Vista exhibit the same problem.

Comment 4

[Ludovic Hirlimann [:Usul]]

I'm temped to duplicate this to bug 482966

Comment 5

[Magnus Melin [:mkmelin]]

Yeah let's. Per se it probably isn't, but for 2.0 things won't change and bug 482966 will do whatever we do to fix things for tb3.