Closed Bug 382880 Opened 17 years ago Closed 17 years ago

Outlook Web Access using Exchange 2003 only prints the first page of multi-page emails

Categories

(Camino Graveyard :: Printing, defect)

Product:
Camino Graveyard
Component:
Printing
Platform:
PowerPC
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: ian, Unassigned)

Details

Attachments

(1 file)

Sample HTML email demonstrating the bug
29.50 KB, text/html
Details
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.0.10) Gecko/20070228 Camino/1.0.4 Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.0.10) Gecko/20070228 Camino/1.0.4 When attempting to print a multi-page email from Outlook Web Access, Camino prints only the first page. Similarly, selecting a print preview of a multipage email only displays the first printed page. Within the OWA window in Camino, the entire email can be read. Reproducible: Always Steps to Reproduce: 1. Log in to an OWA 2000 account 2. View a long email 3. Select File -> Print 4. Wail in frustration when only the first page comes out of the printer Actual Results: Only the first page is printed. Expected Results: All pages should print.
This is certainly a dupe of an existing printing bug, but without the HTML source of the email we can't tell which one.
I've just posted an attachment to the bug with the HTML source of an email that demonstrates the issue. Apologies if it is a dupe, I did not find the original when searching before filing this one.
No worries; the original bugs aren't the most obvious ;) I'm fairly certain this is NOT a dupe of bug 154892, which involves splitting absolutely positioned elements (which I can't find any examples of on that page), but that's the only one of these printing bugs I'm familiar with. cl
Oh, sorry; yes, it's not at all obvious (especially since the original isn't to be found in the Camino section of Bugzilla), but we've seen a fair number of these and are more familiar with them than we'd like. This is actually a giant table, but the sample attached here works for me in 1.5rc2 (I get 3 pages). Ian, can you confirm that the emails print OK if you use ftp://ftp.mozilla.org/pub/mozilla.org/camino/nightly/2007-05-09-09-1.5/Camino.dmg If so, we can resolve this bug WORKSFORME.
I'm very sorry to say that I am still seeing the problem when using the nightly build of 1.5. I tested using both Preview and printing to a Canon S750 and in both cases only the first page was produced. Incidentally, the response to this bug is the best I have ever seen from any product support. I wish any of the commercial vendors we deal with could be half as helpful and responsive. Note to self: don't forget to make a donation to the Mozilla Foundation!
I'm pretty sure there is another long-standing core bug about not being able to split tables correctly in at least some cases, but I'm not sure what the bug number is off-hand.
Whiteboard: DUPEME
The closest one I found the other night, before trying to repro :P, was bug 294991, but that's not the one I remember for table-splitting. At any rate, I'm still confused about how it's WFM for me and not Ian.
I don't have a printer, but printing it to PDF gives me a three-page document that has content on each of its three pages using Version 2007053112 (2.0a1pre). I'll check the 1.5 release as soon as I get a chance to download it, but I don't anticipate any different results. cl
This also WFM in 1.5 with the attached testcase. cl
I'm just going to go ahead and close this WORKSFORME since none of us can reproduce it; if there *is* a reproducible problem here, it's exceedingly likely to be a dupe anyway, making this bug pretty useless :(
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
Whiteboard: DUPEME
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