386518 - Installer repeatedly tries to instal 2.0.0.4 although it has already been installed.

Status: RESOLVED DUPLICATE of bug 376305

(Toolkit :: Application Update, defect)

Description

[Michael Smith]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.4

I continually get a prompt that a new Firefox update (2.0.0.4) is available for installation. The system then instals it. Sometimes I get a prompt saying that the installation was only partial. The next time I open Firefox  get the same prompt again. This situation has continued for about 1 week. Firefox itself works well. The continual repeat prompting is an irritant though.

Reproducible: Always

Steps to Reproduce:
1.See explanation above
2.
3.

Comment 1

[Carsten Book [:Tomcat]]

-> software update

i think this is maybe a dupe of Bug 376305

I would recommend step 2 from http://kb.mozillazine.org/Updates_reported_when_running_newest_version and to download the installer from 2.0.0.4 and pave this install over, since the user agent date in your Firefox Version 20070309 Firefox/2.0.0.4 is wrong.

Comment 3

[Michael Smith]

Have followed the suggestion to re-install software - this appears to have cured the problem. --Thanks(In reply to comment #1)
> -> software update
> i think this is maybe a dupe of Bug 376305
> I would recommend step 2 from
> http://kb.mozillazine.org/Updates_reported_when_running_newest_version and to
> download the installer from 2.0.0.4 and pave this install over, since the user
> agent date in your Firefox Version 20070309 Firefox/2.0.0.4 is wrong.