387231 - Hanging when I print a page with scale less than 100%

Status: RESOLVED WORKSFORME

(Core :: Printing: Output, defect)

Description

[batfree]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a7pre) Gecko/2007070604 Minefield/3.0a7pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a7pre) Gecko/2007070604 Minefield/3.0a7pre

When I print a web page with the scale 80%, The firefox hangs.

Reproducible: Always

Steps to Reproduce:
1.Select "File" ->"Print Preview"
2.set "Scale" to "80%"
3.Click "Print"

Actual Results:  
Firefox hangs and the state of memory and virtual memory  firefox used varies from 5M to 300M which can be observed in the Taskmanager. Every the simple page such as www.google.com hangs the firefox over 10 minutes. I have to kill the process finally.


I am using the safe mode without any addons. The printer is pdfcreater.

Comment 1

[Peter van der Woude [:Peter6]]

I can't check this with a real printer, but printing on 80% to pdf is no problem.

Comment 2

[Antti Tervasmäki]

I have no problems with printing with 80% scale (or 90%) to PDFCreator 0.9.3 or to my Samsung network laser printer. It takes it's time but works OK. 

Comment 3

[batfree]

I made a demo by wink show what happens.
You can check it here. http://batfree.googlepages.com/firefox3.htm 
or download the demo swf http://batfree.googlepages.com/firefox3.swf

Comment 4

[Peter van der Woude [:Peter6]]

(In reply to comment #3)
> I made a demo by wink show what happens.
> You can check it here. http://batfree.googlepages.com/firefox3.htm 
> or download the demo swf http://batfree.googlepages.com/firefox3.swf
> 
I noticed aswell that it takes a lotttt of time indeed.
I thought it was my pdf printer (PDF Creator 0.9.3) causing the slowness but I don't remember it ever being that slow in the past.

Comment 5

[batfree]

I think the problem caused by firefox 3. If scale >=100%, printing works smoothly while the scale <=100%, it hangs.
By the way, I found the text size can be increase by Ctrl++ but can't be decreased smaller than normal size. Doe it relate to this problem?

Comment 6

[Adam Guthrie]

Please keep an eye on this in the coming months. I think there are some incoming patches that should fix this.

Comment 7

[Peter van der Woude [:Peter6]]

batfree, does the same happen with scales > 100% ?

Comment 8

[batfree]

no, when the scale >100%, the web page is printed smoothly, the memory and virtual memory increase about 1M-2M. 
This bug only exits when the scale is set to <100%.

Comment 9

[Eli Friedman]

I'm sure this is a dup; I can't find the bug right now... I believe it's a cairo issue.

Comment 10

[Vladimir Vukicevic [:vlad] [:vladv] (needinfo me, slow to respond)]

Can you check this again?  There was something similar fixed recently, but I also can't find the relevant bug.

Comment 11

[-fullmetaljacket-]

using step to reproduce posted at comment#0, i can't no longer reproduce the hang at www.google.com using hp laserjet1200 printer.

batfree, can you still reproduce this?

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a8pre) Gecko/2007080623 Minefield/3.0a8pre ID:2007080623

Comment 12

[batfree]

I think it is fixed. I can reproduce it now.