390471 - Firefox Software Update fails while Y'z Dock application is running

Status: RESOLVED DUPLICATE of bug 340535

(Toolkit :: Application Update, defect)

Description

[Josh Kassel]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

Y'Z Dock application prevents Firefox automatic software update from completing

Reproducible: Always

Steps to Reproduce:
1. Download and install the Y'z Dock application at http://oxyx.oxygen-inc.com/ and add a shortcut to Firefox in it
2. Launch Firefox < 2.0.0.6
3. When Firefox automatic software update happens, accept and choose to restart Firefox
Actual Results:  
RESULT: Software update failed. One or more files are still in use.

Expected Results:  
Software update should complete

CAUSE: Y'z Dock software holds certain application components in memory to determine which applications in the dock are running. This prevents the automatic software update from completing.

RESOLUTION: Exit Y'z Dock to complete the software update

OTHER: Same bug submitted to the oxygen-inc folks about a year ago. No contact from them since. Although this is a software conflict with Y'Z Dock, they seem unwilling to resolve it.

Comment 1

[(not reading, please use [e-mail] instead)]

this sounds a lot like bug #388921 (which is probably a dup of bug #340535).

Henrik, what do you think?

Comment 2

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Yes, the description is really close to my report.