Closed Bug 392059 Opened 18 years ago Closed 17 years ago

Firefox crashes [@ nsPrintEngine::Destroy] when printing if tab closed

Categories

(Core :: Printing: Output, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: gruss.ryan, Unassigned)

References

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6 When printing, if the tab to be printed is closed before the print dialog disappears, Firefox will crash. Reproducible: Always Steps to Reproduce: 1. Open more than one tab 2. Go to File->Print, set up the print options 3. Click OK in Print dialog 4. Before the dialog box that states the URL and 'Preparing...' disappears, close the tab to be printed. Actual Results: Firefox crashed Expected Results: Should have printed the page, or at least not closed the tab before the page printed. Happens on a clean profile as well as my default profile. Used all defaults on a new profile and it still crashed.
Do you have a talkback ID of the crash? http://kb.mozillazine.org/Talkback I can get a crash by following the steps to reproduce on trunk, but not on branch. I suspect this might be bug 362734. http://crash-stats.mozilla.com/report/index/d8a05102-4fa6-11dc-bdd2-001a4bd43ef6
Severity: major → critical
Component: General → Printing
Product: Firefox → Core
QA Contact: general → printing
Unfortunately I do not have a Talkback ID. When I enabled the talkback extension it would not trigger when the crash happened. I loaded the talkback exe, and followed the wizard to enable it, but it still would not trigger on crash. Any suggestions on getting it to work?
Nightly branch builds should have talkback enabled by default: http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla1.8/ So you could download one of those and try again. Thanks for testing.
I have the same problem. I downloaded the nightly branch build (2.0.0.7pre) but the crash doesn't trigger the Talkback agent. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7pre) Gecko/20070830 BonEcho/2.0.0.7pre
Ok, I crash when printing to the fax and then quickly closing the tab.. Talkback ID: TB35446500X nsPrintEngine::Destroy [mozilla/layout/printing/nsPrintEngine.cpp, line 284] PL_HandleEvent [mozilla/xpcom/threads/plevent.c, line 689] 0x778b0c24 nsXULContentUtils::MakeElementURI [mozilla/content/xul/templates/src/nsXULContentUtils.cpp, line 362] 0x029a0292 0x09c00288 This looks a lot like bug 362711 (which I in fact now also crash with a branch build with).
Status: UNCONFIRMED → NEW
Depends on: 362711
Ever confirmed: true
Summary: Firefox crashes when printing if tab closed → Firefox crashes [@ nsPrintEngine::Destroy] when printing if tab closed
No longer depends on: 362711
Depends on: 362711
WFM. Please reopen if you can still reproduce this.
Status: NEW → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
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