Frequently Firefox will stop responding on multiple websites

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
11 years ago
8 years ago

People

(Reporter: Gregory E. Gilbert, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-06-30], URL)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

I apologize for the lack of specificity. However, I also had the same problem with some 2.x.x.5 version. After updating, to 2.x.x.5. it seemed as if Firefox seemed to "Not Respond" much more frequently. This caused me to upgrade to 2.x.x.6 in hopes to correct this problem. Unfortunately, the problem persists. Frequently, 2, 3, 4 times a day Firefox will "Not Respond". For example, this morning (within and hour) I have already had to restart Firefox 3 times because it "failed to respond".

Reproducible: Sometimes

Steps to Reproduce:
Unknown
Actual Results:  
Firefox ceases to respond. Must "cntrl-alt-del" and end process.


Software should keep running.

Comment 1

11 years ago
Check if the problem is present in safe mode <http://kb.mozillazine.org/Safe_Mode>. If it isn't it's due to one of your extensions.

Comment 2

11 years ago
Also try to upgrade your plugins (java, flash, ...) to latest versions

Updated

11 years ago
Depends on: 407359
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 2010-06-30]
Version: unspecified → 2.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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