393988 - Frequently Firefox will stop responding on multiple websites

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Gregory E. Gilbert]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

I apologize for the lack of specificity. However, I also had the same problem with some 2.x.x.5 version. After updating, to 2.x.x.5. it seemed as if Firefox seemed to "Not Respond" much more frequently. This caused me to upgrade to 2.x.x.6 in hopes to correct this problem. Unfortunately, the problem persists. Frequently, 2, 3, 4 times a day Firefox will "Not Respond". For example, this morning (within and hour) I have already had to restart Firefox 3 times because it "failed to respond".

Reproducible: Sometimes

Steps to Reproduce:
Unknown
Actual Results:  
Firefox ceases to respond. Must "cntrl-alt-del" and end process.


Software should keep running.

Comment 1

[Jo Hermans]

Check if the problem is present in safe mode <http://kb.mozillazine.org/Safe_Mode>. If it isn't it's due to one of your extensions.

Comment 2

[Marco Bonardo [:mak]]

Also try to upgrade your plugins (java, flash, ...) to latest versions

Comment 3

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.