Closed Bug 396228 Opened 13 years ago Closed 4 years ago

QuickTime crashes Firefox with qtnext popups [@ ntdll.dll@0x2b239]


(Plugins Graveyard :: QuickTime (Apple), defect, critical)

Not set


(Not tracked)



(Reporter: cbook, Unassigned)




(Keywords: crash, testcase, Whiteboard: split from bug 395942)

Crash Data


(2 files)

Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9a8pre) Gecko/2007091305 Minefield/3.0a8pre ID:2007091305

When i open the attachment from Bug 395942 i crash after a few seconds:

It seems that i crash when i quicktime is loading
I crash on Mac using Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.9a8pre) Gecko/2007091204 Minefield/3.0a8pre. Changing to all.
Flags: in-litmus?
Flags: blocking-firefox3?
OS: Windows XP → All
Hardware: PC → All
also crash in Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv: Gecko/2007091417 Firefox/ when i hover over the testcases
Because it'll drive timeless crazy having it hidden away, despite it not being too useful, that's

Thread 11 Crashed:
0   ...romedia.Flash Player.plugin 	0x16bf2696 Flash_EnforceLocalSecurity + 360688
1   libSystem.B.dylib              	0x90024227 _pthread_body + 84

And I crashed at work a couple of times, with QuickTime 6.something (oops, might want to update more often) and 7.whatever, both showing nothing but QuickTime itself - TB35919617 in QuickTime.qts and TB35922329 in QuickTimeWebHelper.qtx
Component: General → Plug-ins
Flags: blocking-firefox3?
Product: Firefox → Core
QA Contact: general → plugins
For me the crash was initiated by several "illegal" operations and eventually crashes as a result of trying to many times.  i would suggest for people to look into the sourse and see what "illegal" operation is happening.
Flags: blocking1.9?
Flags: blocking1.8.1.8?
Summary: Crash when open testcase from Bug 395942 [@ ntdll.dll@0x2b239] → QuickTime crashes Firefox with qtnext popups [@ ntdll.dll@0x2b239]
Whiteboard: split from bug 395942
Keywords: testcase
Flags: blocking1.8.1.8? → wanted1.8.1.x+
Could this simply be a bug in quicktime? The stack in the crash report seems to indicate so, but it's kind of broken.
Since there is no indication that this is our fault (like it being a regression), and the stack points to quicktime, i don't think there is much we can do here except get in contact with apple and give them the testcase.
Flags: blocking1.9? → blocking1.9-
Our testing indicates that the Flash Player has nothing to do with this crash.
Component: Plug-ins → QuickTime (Apple)
Product: Core → Plugins
QA Contact: plugins → apple-quicktime
Version: Trunk → 7.x
Crash Signature: [@ ntdll.dll@0x2b239]
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Closed: 4 years ago
Resolution: --- → INCOMPLETE
Product: Plugins → Plugins Graveyard
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