397297 - chase.com login cause: uncaught exception ... NS_ERROR_DOM_PROP_ACCESS_DENIED

Status: RESOLVED DUPLICATE of bug 398446

(Core :: General, defect)

Description

[Minh Tran-Le]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a9pre) Gecko/2007092305 Minefield/3.0a9pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a9pre) Gecko/2007092305 Minefield/3.0a9pre

When you use the login box at http://www.chase.com the "Log On" button does not work and you get the following error in the error console:
Error: uncaught exception: [Exception... "Access to property denied"  code: "1010" nsresult: "0x805303f2 (NS_ERROR_DOM_PROP_ACCESS_DENIED)"  location: "<unknown>"]

Reproducible: Always

Steps to Reproduce:
1.goto http://www.chase.com
2.enter a user and password (anything would work for this test)
3.click on the "Log On" button.
Actual Results:  
Nothing happen. The logon button does not work and you get the error in the error console and browser stay on the chase.com page.

Expected Results:  
Log on info get submitted and you should either be logged into your bank account or get rejected for bad account info.

Comment 1

[Minh Tran-Le]

I went back as far as I could with the nightly builds with firefox-3.0a8pre.en-US.win32 (2007/08/22) and it also failed.

But the released version: "Firefox Setup 2.0.0.6.exe" work fine on the chase.com website.

Comment 2

[Minh Tran-Le]

Going further back with the archived nightly builds, I have narrowed down to the version that work and the ones that fail on the chase.com website:

ok:     Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a7) Gecko/2007080210 GranParadiso/3.0a7 ID:2007080210
ok:     Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9a8pre) Gecko/2007080705 Minefield/3.0a8pre ID:2007080705

failed: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9a8pre) Gecko/2007080805 Minefield/3.0a8pre ID:2007080805
failed: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a8) Gecko/2007091216 GranParadiso/3.0a8 ID:2007091216

Comment 3

[Tony Chung [:tchung]]

I confirm this repros on Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.9a9pre) Gecko/2007092504 Minefield/3.0a9pre

It does NOT repro on Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7

This is a critical website issue that blocks chase users from online banking if they can't login.  Assigning to blocking flag.