400052 - Add troubleshooting links to help articles

Status: RESOLVED INVALID

(support.mozilla.org :: Knowledge Base Articles, task)

Description

[Chris Ilias [:cilias]]

As discussed at <http://groups.google.com/group/mozilla.support.planning/browse_frm/thread/a5bd6184d2a541f3>, help articles (reference charts, tutorials, how-tos) should have links to related troubleshooting articles.
We've agreed on a standard of adding a Troubleshooting sub-section at the end of each article section, containing a point-form list of links.

Comment 1

[myles7897]

I added it to these:

http://support.mozilla.com/en-US/kb/%2AHow+to+customize+the+toolbar
http://support.mozilla.com/en-US/kb/%2ACustomizing+Firefox+with+add-ons
http://support.mozilla.com/en-US/kb/%2ABookmarks
http://support.mozilla.com/en-US/kb/%2ARemembering+passwords

Comment 2

[Scoobidiver (away)]

According to https://support.mozilla.com/en-US/kb/how-the-knowledge-base-works, article requests are no longer tracked in Bugzilla.

Reporter, if you consider your request is still applicable, post a new thread describing the content with "[Proposed] Name of the article" as title in https://support.mozilla.com/forums/knowledge-base-articles

I close this bug as invalid.