405216 - Java does not load

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Patrick Hallmark]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9b1) Gecko/2007110904 Firefox/3.0b1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9b1) Gecko/2007110904 Firefox/3.0b1

I go into pogo and the table page wont load,java wont load,it just keeps saying please wait.

Reproducible: Always

Steps to Reproduce:
1.just sign into pogo
2.
3.



The page just says  please wait, it never loads.

Comment 1

[David]

I am having the same problem. I open a game window and it says please wait then i get a java not installed or missing error. This only happens in Firefox. I have had no problem playing the games using internet explorer.

Comment 2

[Tyler Downer [He/Him]]

Do you have Java installed? You should be using the latest version of Java, which is Java 6 Update 12. This works for me with Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090227 Minefield/3.2a1pre ID:20090227035151.

some pogo games require activeX controls, which are only available in IE.

You could also try with a new profile, http://support.mozilla.com/en-US/kb/Managing+profiles. And use Firefox 3.0.6 or later to try.

Comment 3

[Tyler Downer [He/Him]]

@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com.