409650 - GMAIL does NOT load properly

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[John Natale]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

As soon as I type in, www.gmail.com, I am immediately told that the page has not properly loaded and to use the basic HTML version

Reproducible: Always

Steps to Reproduce:
1. type in www.gmail.com
2.
3.
Actual Results:  
type in www.gmail.com

Expected Results:  
I am directed to basic HTML version

Comment 1

[Ria Klaassen (not reading all bugmail)]

This is WFM on Firefox 2.0.0.11 and trunk. 
Google is showing basic HTML when I have changed my user agent string to IE, though.

Comment 2

[Mats Palmgren (inactive)]

John Natale: does it work in Firefox Safe Mode?
(it temporarily disables add-ons and themes, this test will help us narrow
down the cause of the problem) --  See http://kb.mozillazine.org/Safe_Mode

Comment 3

[Tyler Downer [He/Him]]

This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.