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Each time firefox is launched I receive three pop up messages indicating that chrome registration failed.

RESOLVED INCOMPLETE

Status

()

Toolkit
Add-ons Manager
RESOLVED INCOMPLETE
10 years ago
9 years ago

People

(Reporter: Michael McCulloch, Unassigned)

Tracking

1.8 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(3 attachments)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

"Firefox could not install this item because of a failure in chrome registration.   Please contact the author about this problem."  Once the three pop up screens are "ok", the program appears to operate?


Reproducible: Always

Steps to Reproduce:
1.Vista Business running on centrino duo 1.5 w/ 2 gb RAM.
2.Occurs when Firefox is launched from quick bar, but does not occur if launched from desktop icon
3.



813.293.8318

Comment 1

10 years ago
Do you get this problem if you either:
1. start firefox when logged in as administrator, or
2. right click on the firefox icon and select run as another user (administrator).

Comment 2

10 years ago
I get this problem too. Has been there in beta 3 through 5 at least. Full error message reads - Chrome Registration Error. Firefox could not install this item because of a failure in Chrome Registration. Please contact the author about this problem. Will try running as admin (I'm logged in as one).

Comment 3

10 years ago
Running once as admin solves the problem - the add on checker seems to be causing the fail. Would suggest that the need to run as admin first time out is heavily flagged on download or fixed - makes ff look bad when that error message cycles four or five times every time you it launches.

Comment 4

10 years ago
(Changing component to XPInstall)

This message should not actually appear. Do you know what the "this item" is that causes these popups?
Status: UNCONFIRMED → NEW
Component: Error Console → Installer: XPInstall Engine
Ever confirmed: true
Product: Firefox → Core

Updated

10 years ago
QA Contact: error.console → xpi-engine
Could you attach a copy of your extensions.ini, extensions.cache and extensions.rdf from your profile folder to this bug report.

http://kb.mozillazine.org/Profile_folder_-_Firefox
Component: Installer: XPInstall Engine → Extension/Theme Manager
Product: Core → Firefox
QA Contact: xpi-engine → extension.manager
Version: unspecified → 2.0 Branch
(Assignee)

Updated

10 years ago
Product: Firefox → Toolkit

Comment 6

9 years ago
I'm still having this problem regardless of whether I launch FF from the quickbar and desktop. It doesn't seem to be damaging in any way, but it is bloody annoying - any progress?

Comment 7

9 years ago
Paul:

Could you attach a copy of your extensions.ini, extensions.cache and
extensions.rdf from your profile folder to this bug report.

http://kb.mozillazine.org/Profile_folder_-_Firefox

Comment 8

9 years ago
Created attachment 336245 [details]
extensions cache

Comment 9

9 years ago
Created attachment 336246 [details]
extensions ini

Comment 10

9 years ago
Created attachment 336247 [details]
extensions rdf
Attachment #336245 - Attachment mime type: application/octet-stream → text/plain
Attachment #336246 - Attachment mime type: application/octet-stream → text/plain
Could you please look in the following directories on your computer and tell me what files are in them:

C:\Program Files\Real\RealPlayer\browserrecord
C:\ProgramData\Mozilla\Firefox Extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
C:\Program Files\Google\Google Photos Screensaver\FF_ext
C:\Program Files\Lenovo\Client Security Solution\PWM Firefox Extension

Comment 12

9 years ago
Paul, it appears that you are using a version of Firefox that comes with the Google toolbar and the google toolbar didn't install properly. There are two things you could do:

1. Shut down Firefox and delete all the three extensions.ini, extensions.cache, and extensions.rdf files, then restart Firefox.

If this doesn't work. Uninstall this version of Firefox and install the official version from http://www.mozilla.com/en-US/firefox/?from=getfirefox

Also these troubleshooting steps might prove helpful:
<http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Clean_reinstall>
No response, closing as incomplete. Please reopen if you can answer the comments.
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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