Open
Bug 412777
Opened 16 years ago
Updated 2 years ago
Firefox and Firefox Options disappear from the Mac OS-X Print Dialog Box.
Categories
(Toolkit :: Printing, defect)
Tracking
()
UNCONFIRMED
People
(Reporter: weinhous, Unassigned)
Details
Attachments
(3 files)
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11 After Firefox launch, printing works normally. Print Dialog Box of OS-X shows Firefox options. Sometime later, Firefox options disappear from the Print Dialog Box and Firefox is no longer shown in the drop-down menu in that dialog box. Restarting Firefox temporarily restores Firefox to the drop-down menu. Am using a Xerox Phaser 8560DN printer and it's OS-X PDD file. The printer is installed as a Bonjour device. I have not *noticed* a similar problem in any other application but Firefox. I have not *noticed* a similar problem with any other printer. Reproducible: Always Steps to Reproduce: 1. Launch Firefox 2. Do routine use of my Mac, and then, for some not-yet-determined reason 3. Notice that Firefox options are gone from the Print Dialog Box. 1. My G5 Mac is running all of Apple's latest-and-greatest and is a reasonably clean system. 2. I have a snapshot of the Print Dialog Box that I can send if you like. Just let me know.
Reporter | ||
Comment 1•16 years ago
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Am willing to work with whomever to stomp this bug...
Comment 2•16 years ago
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This bug almost got me crazy... First of all it took me a while to understand that there was no headers/footers tab in Page Setup on Mac OS X (even if all user's guides point there... maybe there should be one after all), then I couldn't find the "Firefox" (or "Bon Echo" in my case) dropdown entry in the Print dialogue. After I found this bug report, I restarted Firefox and the dropdown entry magically appeared... so I confirm the bug. I am Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.3) Gecko/0000000000 Firefox/2.0.0.3, it's the G4-optimized build (Bon Echo).
Comment 3•16 years ago
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Forgot to add: Mac OS X 10.4.11.
There is also a thread on the Apple Website discussing this issue: http://discussions.apple.com/thread.jspa?threadID=1656580
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9.0.1) Gecko/2008070206 Firefox/3.0.1 FF ver 3.0.1 with MAC os X 10.5.4 - I can't duplicate this issue with either a shared Epson or direct USB Lexmark printer attached. May be only certain versions?
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.7) Gecko/2009021906 Firefox/3.0.7 I'm hoping to resurrect this bug thread from the dead as it seems no attention has been paid to it since the last post over 7 months ago. This bug has been around since at least firefox 2.x, and has been in every version of firefox that I have used on my Mac since. I have observed that it often occurs in two situations: 1. After I have firefox running for a few days. 2. After I have printed a few times using 'Print Selection Only'. As stated above, the only solution for recovering the firefox menu selection is to restart the program.
Updated•5 years ago
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Component: Shell Integration → Printing
Product: Firefox → Toolkit
Updated•2 years ago
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Severity: normal → S3
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Description
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