Closed
Bug 41339
Opened 25 years ago
Closed 25 years ago
File/Quit crash on Netscape6-mac.sea.bin build/Mozilla build
Categories
(Core :: Layout, defect, P3)
Tracking
()
M16
People
(Reporter: agracebush, Assigned: clayton)
Details
(Keywords: crash, Whiteboard: [nsbeta2+][dogfood-])
Attachments
(1 file)
21.99 KB,
text/plain
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Details |
Not sure of component here- seamonkey (commercial and mozilla ) launches reliably. Mozilla installed build, netscape..sea.bin file build and Netscape Installed build will crash on file/quit. I can reliably reproduce on commercial bin file build and commercial installed build but on the Mozilla installed build sporadically- no pattern noticeable. I cannot reproduce this on MacMozillaInstaller.sea.bin build Can also be seen on G4 9.0 systems and 8.6 systems talkback report from netscape build is: (other talkback reports from netscape.sea.bin file and from 8.6 installed build will be added later) Incident ID 11667027 Trigger Time 2000-06-02 12:52:37 Email Address gbush@netscape.com User Comments file/quit (after browsing) Build ID 2000060208 Product ID Netscape6 Platform ID MacOS Stack Trace AppleJava + 0x2b6d8 (0x0a09e668) AppleJava + 0x2643c (0x0a0993cc) AppleJava + 0x1fadc (0x0a092a6c) MRJ22Jitc.01 + 0x1053c (0x0ab3738c) MRJ22Jitc.01 + 0x86e08 (0x0abadc58) AppleJava + 0x2098 (0x0a075028) AppleJava + 0x1624c (0x0a0891dc) AppleJava + 0x15984 (0x0a088914) AppleJava + 0x121f0 (0x0a085180) AppleJava + 0x1210c (0x0a08509c) AppleJava + 0x11be0 (0x0a084b70) AppleJava + 0x11c38 (0x0a084bc8) MRJ22Jitc.01 + 0x1266c (0x0ab394bc) MRJ22Jitc.01 + 0x12438 (0x0ab39288) MRJ22Jitc.01 + 0x11dac (0x0ab38bfc) MRJ22Jitc.01 + 0x11940 (0x0ab38790) MRJ22Jitc.01 + 0x116a8 (0x0ab384f8) AppleJava + 0x1b884 (0x0a08e814)
Comment 1•25 years ago
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Yup, I see this with today's build too. Clearly not an installer issue since the .sea.bin blob is showing the same symptoms.
Putting on dogfood+ radar.
Assignee: asa → sgehani
Severity: normal → blocker
Keywords: dogfood
QA Contact: jelwell → gbush
Whiteboard: [dogfood+][M16Blocker]
Comment 4•25 years ago
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This is *not* an installer issue. This happens with the blob too. Will attach stack crawl. Need to reassign.
Updated•25 years ago
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Summary: File/Quit crash on Netscape6-mac.sea.bin build/ Mozilla Installed build → File/Quit crash on Netscape6-mac.sea.bin build/Mozilla build
Comment 5•25 years ago
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Comment 6•25 years ago
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Simon, Can you reassign to the appropriate owner? cvs blame reflects troy/tbogard as the last folks to have touched the last function in the stack crawl sometime ago, both of whom are no lonegr here. Thanks.
Assignee: sgehani → sfraser
Comment 7•25 years ago
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I can't reproduce this, and the bug contains two different stacks. Not sure what to do with it...
Comment 8•25 years ago
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QA reports that they don't get a crash on quit with current M16 bits. Please reopen if you can reproduce.
Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → WORKSFORME
Comment 9•25 years ago
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Steps to reproduce: 1> Install using the installer *or* expand the blob stuffit archive. 2> Launch the build (which happens automatically if you install). 3> Wait for the default homepage (home.netscape.com/index1.html) to load. 4> Choose File|Quit. 5> Observe crash into debugger with stack I attached above. Note: (*) I have observed this consistently teh first time I run the product after installing. (*) After the running a given build the first time, the crash is intermittent. Reopening per discussion with Simon.
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
Comment 10•25 years ago
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samir: Please try to reproduce under the following conditions: 1. Change your screen depth from millions to thousands (or vice versa) 2. Allocate more memory to the app. I suspect this is another symptom of low memory.
Updated•25 years ago
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Whiteboard: [dogfood+][M16Blocker] → [dogfood+][M16Blocker] awaiting testing
Comment 12•25 years ago
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Still crashing with the same stack. 1> I changed from millions of colors to thousands. 2> I double the app memory from 16 MB to 32 MB.
Updated•25 years ago
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Whiteboard: [dogfood+][M16Blocker] awaiting testing → [dogfood+][M16Blocker]
Comment 13•25 years ago
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This could be caused by bug 41996. If someone can repro in a debug build, then we can try applying a patch.
Reporter | ||
Comment 14•25 years ago
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doubling the memory (16 to 32) works for me
Comment 15•25 years ago
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Grace, I'd argue we don't know if it works for you since this is intermittent.
Comment 16•25 years ago
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Per Seamonkey Leads mtg today, removing this from dogfood+ status. We do need to understand this though, so putting on [nsbeta2+] radar.
Keywords: nsbeta2
Whiteboard: [dogfood+][M16Blocker] → [nsbeta2+][dogfood-]
Comment 17•25 years ago
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I'm not a good owner for this bug, because I've never been able to reproduce it, and it's not just Mac. Reassigning to module owner.
Assignee: sfraser → asa
Status: REOPENED → NEW
QA Contact: gbush → doronr
Comment 18•25 years ago
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asa..if you can anyone in the net community to reproduce his consistently...this would help alot. Thanks!
Reporter | ||
Comment 19•25 years ago
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adding stack trace from commercial build 2000061214M17 incident 12316055 Stack Trace 0x80410014 ViewportFrame::Destroy() [nsViewportFrame.cpp, line 143] FrameManager::~FrameManager() [nsFrameManager.cpp, line 372] FrameManager::Release() [nsFrameManager.cpp, line 352] PresShell::~PresShell() [nsPresShell.cpp, line 1046] PresShell::Release() [nsPresShell.cpp, line 960] nsCOMPtr_base::~nsCOMPtr_base() [nsCOMPtr.cpp, line 49] DocumentViewerImpl::~DocumentViewerImpl() [nsDocumentViewer.cpp, line 433] DocumentViewerImpl::Release() [nsDocumentViewer.cpp, line 344] nsCOMPtr_base::assign_with_AddRef() [nsCOMPtr.cpp, line 58] .__as__28nsCOMPtr<16nsIContentViewer>FP16nsIContentViewer [nsCOMPtr.h, line 580] nsDocShell::Destroy() [nsDocShell.cpp, line 1318] nsWebShell::Destroy() [nsWebShell.cpp, line 1586] nsXULWindow::Destroy() [nsXULWindow.cpp, line 422] nsWebShellWindow::Destroy() [nsWebShellWindow.cpp, line 1731] nsWebShellWindow::Close() [nsWebShellWindow.cpp, line 357] nsAppShellService::~nsAppShellService() [nsAppShellService.cpp, line 96] nsAppShellService::Release() [nsAppShellService.cpp, line 109] nsXPCWrappedNative::~nsXPCWrappedNative() [xpcwrappednative.cpp, line 390] nsXPCWrappedNative::Release() [xpcwrappednative.cpp, line 71] nsXPCWrappedNative::JSObjectFinalized() [xpcwrappednative.cpp, line 94] WrappedNative_Finalize() [xpcwrappednativejsops.cpp, line 690] js_FinalizeObject() [jsobj.c, line 1483] js_GC() [jsgc.c, line 1034] js_ForceGC() [jsgc.c, line 765] js_DestroyContext() [jscntxt.c, line 205] JS_DestroyContext() [jsapi.c, line 788] mozJSComponentLoader::~mozJSComponentLoader() [mozJSComponentLoader.cpp, line 172] mozJSComponentLoader::Release() [mozJSComponentLoader.cpp, line 181] nsSupportsHashtable::ReleaseElement() [nsHashtable.cpp, line 392] _hashEnumerate() [nsHashtable.cpp, line 95] PL_HashTableEnumerateEntries() [plhash.c, line 413] nsHashtable::Enumerate() [nsHashtable.cpp, line 233] nsSupportsHashtable::~nsSupportsHashtable() [nsHashtable.cpp, line 397] nsComponentManagerImpl::Shutdown() [nsComponentManager.cpp, line 363] NS_ShutdownXPCOM() [nsXPComInit.cpp, line 626] main() [nsAppRunner.cpp, line 1097] .__start
Comment 20•25 years ago
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Checking with rickg on proper assignment of this since FrameMgr issue involved. Asa...I don't think your gonna fix it...are ya? :-)
Comment 21•25 years ago
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not gonna fix it but I can confirm it on mozilla bits and others have reported seeing it as well. Happens the first File->Quit on a new install and not again until new install.
Comment 22•25 years ago
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Removing myself from cc...don't need to be on cc for this.
Comment 23•25 years ago
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M16 has been out for a while now, these bugs target milestones need to be updated.
Comment 24•25 years ago
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Is this still happening? I don't understand how a pdt+ bug isn't assigned to anyone who's going to fix it. We need to get this to an engineer.
Comment 25•25 years ago
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over to Layout.
Assignee: asa → clayton
Component: Browser-General → Layout
QA Contact: doronr → petersen
Comment 26•25 years ago
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still happening on 6/28 commercial and mozilla bits (OS 9 tested here)
Comment 27•25 years ago
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*** This bug has been marked as a duplicate of 43472 ***
Status: NEW → RESOLVED
Closed: 25 years ago → 25 years ago
Resolution: --- → DUPLICATE
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Description
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