KB Article: Ask a question

VERIFIED FIXED in 0.5

Status

VERIFIED FIXED
11 years ago
10 years ago

People

(Reporter: djst, Assigned: djst)

Tracking

unspecified
Dependency tree / graph

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Assignee)

Description

11 years ago
This article will be under the Administration category and would be the landing page for users who want to ask a support question.

It will provide links to the forum and live chat, along with a brief description of each option. It will also include a link to other ways to get support, linking to http://support.mozilla.com/kb/Community+Support.
(Assignee)

Updated

11 years ago
Blocks: 413808
(Assignee)

Comment 1

11 years ago
Done. I approved it myself because we need this page to be public, but it still needs review.
Status: ASSIGNED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → FIXED

Comment 2

11 years ago
- Do we need the locale in the URLs? <http://support.mozilla.com/en-US/forum/> <http://support.mozilla.com/en-US/chat/>

- What's the purpose of bl=y in <http://support.mozilla.com/kb/Community+Support&bl=y>?

- Perhaps we should have a link to feedback.mozilla.org as well. Ideally, this page should also replace the forums link in the release notes. (see bug 416268)
(Assignee)

Updated

11 years ago
Target Milestone: 0.6 → 0.5

Comment 3

11 years ago
I've removed the locales from the links. bl=y was fixed a while ago. I don't see that many threads that should have gone to f.m.o, but it's something we can keep in mind in case that changes.
Status: RESOLVED → VERIFIED
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