41784 - install crash async

Status: VERIFIED DUPLICATE of bug 36781

(SeaMonkey :: Installer, defect, P3)

Description

[Matthew Dean]

From Bugzilla Helper:
User-Agent: Mozilla/4.73 [en] (X11; U; Linux 2.2.15 i586)
BuildID:    060620

When using ./mozilla-installer it crash's during installation.
sometimes when using --sync i get an async error and it seems to freeze the
program and not segfault.


Reproducible: Always
Steps to Reproduce:
1. run ./mozilla-installer
2. type run --sync
3. Select typical installation
4. click OK

Actual Results:  When it says Installing Mail & News... It says Processing file
164 of 164 and crash's.
./libzlib.so: No such file or directory.
nNCL: registering deferred (0)

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 1026 (runnable)]
0x80ee9c0 in ?? ()
(gdb) bt 
#0  0x80ee9c0 in ?? ()
#1  0x4044c453 in ?? ()
#2  0x4045bdc0 in ?? ()
#3  0x40261f5f in __pthread_destroy_specifics () at specific.c:145
#4  0x4025eda3 in pthread_exit (retval=0x0) at join.c:36
#5  0x805352b in nsInstallDlg::WorkDammitWork ()
#6  0x4025f5d7 in pthread_start_thread (arg=0xbf7ffe40) at manager.c:241
#7  0x4025f614 in pthread_start_thread_event (arg=0xbf7ffe40) at manager.c:264


Expected Results:  Installed mozilla and not crash? :)

I did notice I dont have the following librarys reported as not being found by
gdb:

./libplds4.so: No such file or directory.
./libplc4.so: No such file or directory.
./libnspr4.so: No such file or directory.
./libxpcom.so: No such file or directory.
./libjsdom.so: No such file or directory.
./libzlib.so: No such file or directory.
 I have zlib 1.1.3 as a shared library but compiled as 
/usr/local/lib/libz.so.1.1.3

I get the same stack trace if i do custom for any of the programs.

Comment 1

[Sean Su]

reassigning to Samir.

Comment 2

[Samir Gehani]

Remote display or are you on the host terminal?  What build?  Also, please see 
bug 36781 to determine if this is a dup.  Thanks.

Comment 3

[Samir Gehani]

And BTW, if you look at the mozilla-installer shell script, it already runs 
./mozilla-installer-bin --sync.

Comment 4

[Matthew Dean]

It's similiar as 36781 with the async problem, however I dont have remote
displays, I run X on the same machine as the display. As for bug 36781, I dont
"Get these "cannot unlink" and "cannot remove directory" msgs (for .tmp 
directories)." I modified the script so i can run gdb as well, exec gdb
./mozilla-installer, and then i type run --sync which is the correct syntax for
running mozilla-installer-bin --sync. It reproduces same error with or without
gdb and with or without the script modificationk, the same problem still
occurs.I went ahead and did a diff test like in bug 36781

cx543622-a:~/moz2$ diff package /usr/local/mozilla
Only in package: TestGtkEmbed
Only in package: bloaturls.txt
Common subdirectories: package/chrome and /usr/local/mozilla/chrome
Binary files package/component.reg and /usr/local/mozilla/component.reg differ
Common subdirectories: package/components and /usr/local/mozilla/components
Common subdirectories: package/defaults and /usr/local/mozilla/defaults
Common subdirectories: package/icons and /usr/local/mozilla/icons
Only in package: libgtkembedmoz.so
Only in package: mozilla-config
Only in package: mozilla-installer-bin
Only in package: nsTestSample
Common subdirectories: package/plugins and /usr/local/mozilla/plugins
Common subdirectories: package/res and /usr/local/mozilla/res
Common subdirectories: package/searchplugins and
/usr/local/mozilla/searchplugins
Only in package: timebombgen
Only in package: vreg
Only in package: xpidl
Only in package: xpt_dump
Only in package: xpt_link

It doesn't exactly look like bug 36781, but a few similiarties.
I tested it witht todays build 2000060708

Comment 5

[Samir Gehani]

RH 6.2 stock installation, I take it?  Hardware specs?

Grace,
Can you reproduce this on a RedHat 6.2 Linux configuration?

Comment 6

[Matthew Dean]

System Config
-----------------
XFree86 Version 4.0 / X Window System
(protocol Version 11, revision 0, vendor release 6400)
Release Date: 8 March 2000

Device "Creative Graphics Blaster TNT2"
Default mode "1024x768": 94.5 MHz, 68.7 kHz, 85.0 Hz

NV: driver for NVIDIA chipsets: RIVA128, RIVATNT, RIVATNT2,
        RIVATNT2 (Ultra), RIVATNT2 (Vanta), RIVATNT2 M64,
        RIVATNT2 (Integrated), GeForce 256, GeForce DDR, Quadro

NVIDIA_GLX.0.9

Window Maker 0.62.1

64MB ram, k6-2 300mhz, Linux 2.2.15, Slackware 7

Not default stock Slack, current binaries have been updated

gcc 2.95.2

GLIBC 2.1.3

Additional librarys:
audiofile-0.1.9
bzip2-1.0.0
giflib-4.1.0
glib-1.2.8
gtk+-1.2.8
imlib-1.9.8.1
jpeg-6b
lesstif-0.91.0
libPropList-0.10.1
libpng-1.0.6
libsigc++-0.8.5
libuta-0.3.24
libxml-1.8.7
tiff-v3.4
xpm-3.4k
zlib-1.1.3

dmesg output:
Linux version 2.2.15 (root@cx543622-a) (gcc version 2.95.2 19991024 (release)) #
4 Fri Jun 2 14:58:10 PDT 2000
Detected 300687939 Hz processor.
Console: colour VGA+ 80x25
Calibrating delay loop... 599.65 BogoMIPS
Memory: 63112k/65536k available (1096k kernel code, 416k reserved, 868k data, 44
k init)
Dentry hash table entries: 8192 (order 4, 64k)
Buffer cache hash table entries: 65536 (order 6, 256k)
Page cache hash table entries: 16384 (order 4, 64k)
VFS: Diskquotas version dquot_6.4.0 initialized
CPU: L1 I Cache: 32K  L1 D Cache: 32K
CPU: AMD AMD-K6(tm) 3D processor stepping 00
Checking 386/387 coupling... OK, FPU using exception 16 error reporting.
Checking 'hlt' instruction... OK.
POSIX conformance testing by UNIFIX
PCI: PCI BIOS revision 2.10 entry at 0xfb250
PCI: Using configuration type 1
PCI: Probing PCI hardware
PCI: 00:38 [1106/0586]: Work around ISA DMA hangs (00)
Activating ISA DMA hang workarounds.
Linux NET4.0 for Linux 2.2
Based upon Swansea University Computer Society NET3.039
NET4: Unix domain sockets 1.0 for Linux NET4.0.
NET4: Linux TCP/IP 1.0 for NET4.0
IP Protocols: ICMP, UDP, TCP
TCP: Hash tables configured (ehash 65536 bhash 65536)
Initializing RT netlink socket
Starting kswapd v 1.5 
Detected PS/2 Mouse Port.
Serial driver version 4.27 with no serial options enabled
ttyS00 at 0x03f8 (irq = 4) is a 16550A
ttyS01 at 0x02f8 (irq = 3) is a 16550A
pty: 256 Unix98 ptys configured
apm: BIOS version 1.2 Flags 0x07 (Driver version 1.12)
Real Time Clock Driver v1.09
Sound initialization started
Sound initialization complete
VP_IDE: IDE controller on PCI bus 00 dev 39
VP_IDE: not 100% native mode: will probe irqs later
    ide0: BM-DMA at 0xe000-0xe007, BIOS settings: hda:pio, hdb:pio
ide0: VIA Bus-Master (U)DMA Timing Config Success
    ide1: BM-DMA at 0xe008-0xe00f, BIOS settings: hdc:pio, hdd:pio
ide1: VIA Bus-Master (U)DMA Timing Config Success
hda: WDC AC36400L, ATA DISK drive
hdc: ATAPI CD-ROM DRIVE 32X MAXIMUM, ATAPI CDROM drive
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
ide1 at 0x170-0x177,0x376 on irq 15
hda: WDC AC36400L, 6149MB w/256kB Cache, CHS=784/255/63, UDMA
hdc: ATAPI 27X CD-ROM drive, 120kB Cache
Uniform CDROM driver Revision: 2.56
Floppy drive(s): fd0 is 1.44M
FDC 0 is a post-1991 82077
tulip.c:v0.91g-ppc 7/16/99 [e-mail]
eth0: Digital DC21041 Tulip rev 33 at 0xe800, 00:00:C5:47:A5:60, IRQ 10.
eth0: 21041 Media table, default media 0800 (Autosense).
eth0:  21041 media #0, 10baseT.
eth0:  21041 media #4, 10baseT-FD.
eth1: Lite-On 82c168 PNIC rev 32 at 0xec00, 00:A0:CC:58:34:B7, IRQ 9.
eth1:  MII transceiver #1 config 3000 status 7809 advertising 01e1.
Partition check:
 hda: hda1 hda2 < hda5 > hda3
VFS: Mounted root (ext2 filesystem) readonly.
Freeing unused kernel memory: 44k freed
Adding Swap: 128484k swap-space (priority -1)
VFS: Disk change detected on device ide1(22,0)
eth0: 21143 10baseT link beat good.
ad1848/cs4248 codec driver Copyright (C) by Hannu Savolainen 1993-1996
Found OPL3-SAx (YMF719)
<MS Sound System (CS4231)> at 0x534 irq 5 dma 0,3
<MPU-401 0.0  Midi interface #1> at 0x330 irq 5 dma 0,0
NVRM: **** Verifying we have an AGP graphics card
NVRM: *** found AGP device at slot 0x0
NVRM: *** init AGP
NVRM: *** init chipsets
NVRM: *** unrecognized AGP chipset, not configuring

if anyone is interested in seeing my XFree86.0.log file and/or XF86Config,
Kernel Config File, or any /proc files, please email me since these files are
quite lengthy :)
I've tried changing video drivers, window managers, same error occurs. It
appears to install the Navigator and Mail and news, however chatzilla never gets
installed. It appears to run fine however I haven't done extensive testing other
than running it, opening mail, and changing to www.yahoo.com.

Comment 7

[Samir Gehani]

Grace,
Never mind what I said about testing on an RH 6.2 system.  When you get a chance 
please reproduce this in our labs on a Slackware 7 system.  Thanks.

Comment 8

[leger]

Adding crash keyword.

Comment 9

[Samir Gehani]

Matthew,
I have been given to understand that it may be the case we don't QA the 
Slackware 7 platform.  In addition, I am not equipped with sucha a configuration 
to debug.  In order to resolvethis, I am open to patches for the bug.  Let's see 
if Grace comes up with a Slackware 7 machine.

Comment 10

[Grace Bush]

Not sure if I am seeing the same thing- on first attempt at install I get the 
following error.
Xlib: unexpected async reply (sequence 0x3c90)!
and install hangs.

A second attempt is successful as in the past (coredump at finish)

Comment 11

[Matthew Dean]

I do recieve that same error, however it appears to happen randomly and not
every time, however, I dont remember it ever happening without using --sync, but
i could be mistaken.

Comment 12

[Matthew Dean]

Oh, on another note, does it infact install Chatzilla as well? I try mozilla
-chat but the browser just comes up, and there's nothing chat related under
tools..or anything resembling the word "chat" in the mozilla directory, find
/usr/local/mozilla | grep "chat" or find /usr/local/mozilla | grep "Chat"

Comment 13

[Grace Bush]

now that you mention it- I do not see it being installed and checked directories 
and it is not part of installed build...part of gunzipped build though

sgehani, granrose-shouldn't chatzilla be part of this installed build?

Comment 14

[Jon Granrose]

dunno. if you do a custom install, it shows chatzilla as an option, but I've 
never tried to use it after installation.

cc'ing leaf for his input.

Comment 15

[Samir Gehani]

Yes, chatzilla should be part of this install.  Dan added it XP.  CC'ing him.

Comment 16

[Grace Bush]

color me blind! chatzilla available in custom install 

Comment 17

[Daniel Veditz [:dveditz]]

Hmm, does that mean chatzilla is not part of the typical installation? I made 
it part of typical on the windows and mac mozilla builds, probably should be on 
Linux as well.

Comment 18

[Grace Bush]

Linux currently has the 4 options, Typical (most common options, without Java), 
Complete (with Java), Navigator only, and Custom.

Comment 19

[Samir Gehani]

Two things:
1> The chatzilla/options discussion is way off topic.  Let's leave that out of 
this bug.
2> The options in mozilla are all lies right now.  I'll be fixing this to remain 
in line with the commercial options: typical and custom.  While doing this I'll 
add chatzilla to typical.

Comment 20

[Matthew Dean]

This bug still seems to exist. I just did a clean install of Slackware 7.1 and
the backtrace is still the same.
#0  0x405217ef in ?? ()
#1  0x4042e453 in ?? ()
#2  0x4043ddc0 in ?? ()
#3  0x4025ef5f in __pthread_destroy_specifics () at specific.c:145
#4  0x4025bda3 in pthread_exit (retval=0x0) at join.c:36
#5  0x805352b in nsInstallDlg::WorkDammitWork ()
#6  0x4025c5d7 in pthread_start_thread (arg=0xbf7ffe40) at manager.c:241
#7  0x4025c614 in pthread_start_thread_event (arg=0xbf7ffe40) at manager.c:264
BuildID: 2000071211
It crashed on a Typical Install after installing file 54 of 54 of Chatzilla.
What Glibc version are you guys using? I'm running Glibc 2.1.3, is it possible
it's a pthread bug?

Comment 21

[Matthew Dean]

Okay, I went ahead and compiled it on my Slack71 i'm running with Debug
information and here's what I got and the same backtrace btw:
progress percent: 0.977143      aVal: 171       aMax: 175
progress percent: 0.982857      aVal: 172       aMax: 175
progress percent: 0.988571      aVal: 173       aMax: 175
progress percent: 0.994286      aVal: 174       aMax: 175
progress percent: 1.000000      aVal: 175       aMax: 175
DEBUG: XPI_Install mail.xpi returned 0
nsXIEngine.cpp 428: XPI_Exit called 
nsXIEngine.cpp 51: ~nsXIEngine 
nsXIEngine.cpp 55:  
nsInstallDlg.cpp 331: pre pthread_exit 
./mozilla-installer: line 48: 32730 Segmentation fault     
./mozilla-installer-bin --sync

Let me know if this helps any

Comment 22

[Samir Gehani]

Debugging the problem on Linux yielded exactly the same results.  This looks 
like a dup of 36781.

*** This bug has been marked as a duplicate of 36781 ***

Comment 23

[Matthew Dean]

Please note that I'm not using a remote display or rlogin, I'm at the same
machine X is running on.

Comment 24

[Samir Gehani]

Yes, bug 36781 has morphed into a problem that manifests on local displays too.

Comment 25

[Grace Bush]

verify