Closed
Bug 421592
Opened 16 years ago
Closed 16 years ago
firefox crashed and bookmarks, addons , settings lost
Categories
(Firefox :: Bookmarks & History, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 319196
People
(Reporter: frank_hardy_1, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12 well this is how it started. i wanted to close firefox, had 2 tabs open got a warning that do wish to close ... and i said yes! and firefox closed. then after firefox had closed, 5 min. later we had a power problem and had to shut down my computer, after i started the computer 30 min. later connected to the net, and started firefox, it took longer than usual to start firefox ( usually it takes abou 30-60 sec.) this time it took 2 min. (maybe due to addons) anyways, when firefox started i was shocked to see that everything was back to scratch, ( as when u install firefox for the first time). i checked more and found that i had lost all my bookmarks, lost all the settings i had changed ( the settings had reset back themselves to default), lost all addons i had installed! but i had history, cookies, and all the other private data saved correctly ( not even a single history page was lost) . Reproducible: Didn't try Steps to Reproduce: 1. 2. 3.
Comment 1•16 years ago
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Dupe of bug 319196 via bug 311528. Try http://support.mozilla.com/kb/Toolbar+keeps+resetting to fix the issue.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
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Description
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