Closed Bug 421592 Opened 16 years ago Closed 16 years ago

firefox crashed and bookmarks, addons , settings lost

Categories

(Firefox :: Bookmarks & History, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 319196

People

(Reporter: frank_hardy_1, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

well this is how it started.
i wanted to close firefox, had 2 tabs open got a warning that do wish to close ... and i said yes! and firefox closed.
then after firefox had closed, 5 min. later we had a power problem and had to shut down my computer, after i started the computer 30 min. later connected to the net, and started firefox, it took longer than usual to start firefox ( usually it takes abou 30-60 sec.) this time it took 2 min. (maybe due to addons)
anyways, when firefox started i was shocked to see that everything was back to scratch, ( as when u install firefox for the first time).
i checked more and found that i had lost all my bookmarks, lost all the settings i had changed ( the settings had reset back themselves to default), lost all addons i had installed!
but i had history, cookies, and all the other private data saved correctly ( not even a single history page was lost) .


Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.
Dupe of bug 319196 via bug 311528.

Try http://support.mozilla.com/kb/Toolbar+keeps+resetting to fix the issue.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
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