425428 - elance.com won't load after I installed the newest Firefox update

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Angela West]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.13) Gecko/20080311 Firefox/2.0.0.13
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.13) Gecko/20080311 Firefox/2.0.0.13

I loaded the newest update to Firefox this morning.  After doing so, I cannot load www.elance.com - the page just hangs, no error message or anything.  The title of the page loads but the page itself does not.  

Reproducible: Always

Steps to Reproduce:
1.Download newest patch & Install
2.Go to www.elance.com
3.Witness no loading.  
Actual Results:  
Did not load elance.com

Expected Results:  
Loaded elance.com

Comment 1

[Matthias Versen [:Matti]]

Can you please clear the disk cache in the the Tools/Options/Privacy area/Clear now or press shift+reload while loading the page ?
If that doesn't help: Does it work in the Firefox safemode 
- http://kb.mozillazine.org/Safe_Mode

Comment 2

[Angela West]

Hi There:

I tried both of these suggestions (I had tried shift refresh before e-mailing) but neither worked.  

I uninstalled and re-installed the pre-update version, then killed a bunch of spyware off of my computer.  Thinking that this may have been the source of the issue, I downloaded the update and reinstalled it - once again I may not load Elance.

I am going to load the pre-update version again, and shut updates off until we can get this fixed.  I use Elance daily for my job as do many other providers and I'm sure that I'm not the only one experiencing this issue.

Please help me never use Explorer again :).

Best Regards,

Angela West

Comment 3

[Stephen Donner [:stephend] Not actively reading bugmail]

Angela: is this still broken for you?

Comment 4

[Angela West]

Nope - new computer! Until it died though, I actually couldn't use Firefox at all without it crashing, forget this earlier issue of not being able to load one website. Maybe chalk it up to an old computer? I could use IE and Chrome no problem, although I stuck to Chrome.

Comment 5

[Stephen Donner [:stephend] Not actively reading bugmail]

Thanks for the follow-up, Angela; sorry it took so long to re-ping from our side.

Resolving as WFM.