426647 - System hangs when attempting to access menu bar (specifically, Help), then crashes

Status: RESOLVED DUPLICATE of bug 400291

(Firefox :: Shell Integration, defect)

Description

[Greg G]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_5_2; en-us) AppleWebKit/525.13 (KHTML, like Gecko) Version/3.1 Safari/525.13
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9b5) Gecko/2008032619 Firefox/3.0b5

Installed Firefox 3b5. Went to access the  help menu, and got the spinning beachball. CPU usage spiked to 100%, and Firefox became unresponsive. Had to do a force quit of Firefox to get it to close.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox 3b5
2. Navigate to OS X Menu bar
3. Click "Help"
Actual Results:  
CPU spikes to 100%, Firefox hangs and becomes unresponsive. Must do a force quit

Expected Results:  
Allowed me to view any of the menus, such as Help, View, File, etc...

Comment 2

[Steven Michaud [:smichaud] (Retired)]

We won't know whether this is really a dup of bug 400291 until we see a crash log.

Comment 3

[Steven Michaud [:smichaud] (Retired)]

> We won't know whether this is really a dup of bug 400291 until we see a crash
> log.

But the fact that you're using a PPC Mac does tend to confirm it (at least given the current state of our knowledge).

Comment 4

[Greg G]

Attachment: Problems Details from the apple crash reporter

Comment 5

[Steven Michaud [:smichaud] (Retired)]

Thanks.

Yes, this is a dup of bug 400291.