426668 - Browser crash when loading msn.com

Status: VERIFIED DUPLICATE of bug 421217

(Firefox :: General, defect)

Description

[Kulin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5

Firefox browser crashes when loading the msn.com website.

Reproducible: Always

Steps to Reproduce:
1. Type 'msn.com' and press 'return'
2. Spinner indicates activity trying to load the 'msn.com' website

Actual Results:  
1. After 2-3 seconds, the browser crashes
2. Restoring the session on relaunch crashes the browser again when trying to load msn.com (restored)

Expected Results:  
Site for msn.com should have loaded normally like other websites

This always happens when the msn.com website loads (whether being redirected to msn.com after signing out of hotmail or visiting msn.com by typing the URL into the address bar).

Comment 1

[Matthias Versen [:Matti]]

Please provide a crash id from about:crashes.
Do you get this also in the Firefox safemode ?
- http://kb.mozillazine.org/Safe_Mode

Comment 2

[Kulin]

3 crashes so far from about:crashes as follows:
1. 1037efc7-0120-11dd-b203-001a4bd43ef6
2. 82a8de6e-fb65-11dc-ab5a-001a4bd43e5c
3. f102a63d-f79c-11dc-9575-001a4bd43ed6

All of the above were submitted using the Firefox crash reporting tool.

I confirmed this as reproducible in safe mode.

Comment 3

[Arie Paap [:wildmyron]]

Stack for all three reports is:

Frame  	Signature  	Source
0  	JS_SetPrivate  	
1 	NPObjWrapperPluginDestroyedCallback 	mozilla/modules/plugin/base/src/nsJSNPRuntime.cpp:1774
2 	xul.dll@0x8b0d57

-> Duplicate of bug 421217

Kulin: this indicates you have the Silverlight plugin installed. A solution to this crash is being worked on. Until then I think the only thing you can do is disable Silverlight. You can do this from Tools -> Add-ons -> Plugins