428779 - links in email do not open a firefoxwindow

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Gerard]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5

this problem occured after i installed firefox 3 beta 5. i'm using thunderbird 2.0.0.12 as my emailclient, now when i receive emails with a link , clicking it won't open a new firefoxwindow with the page.

Reproducible: Always

Steps to Reproduce:
1.install and use thunderbird 2.0.0.12
2.install firefox beta 5
3.send an email with a link to an account in your thunderbird accounts
4.click and see if thunderbird opens a newe firefoxwindow

Comment 1

[cmtalbert]

I can't reproduce this problem.  It works for me in the latest nightly:  Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9pre) Gecko/2008041606 Minefield/3.0pre

Can you try again with the latest nightly?  Be sure to try it on a clean profile without any extensions enabled - sometimes extensions muck things up accidentally.  To run with extensions disabled you can either start up Firefox in "Safe mode" (available from the Start->Programs->Mozilla firefox menu, or you can start firefox from the DOS command line with the -P option and create a new profile for testing.

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.