Closed Bug 432201 Opened 16 years ago Closed 16 years ago
Browser hangs when opening the Help menu and subsequently crashes when closing
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-GB; rv:1.9b5) Gecko/2008032619 Firefox/3.0b5 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-GB; rv:1.9b5) Gecko/2008032619 Firefox/3.0b5 When clicking on the top level Help menu, the browser hangs and never opens the menu. Top level menus can't be opened anymore although the browser itself is still usable but very slow as it uses close to 100% CPU. When closing the browser using Apple+Q, it crashes. Reproducible: Always Steps to Reproduce: 1. Open Firefox and check CPU usage under normal usage 2. Click top level menu other than Help 3. Click top level Help menu 4. Check Firefox CPU usage 5. Close Firefox using keyboard shortcut (Apple+Q) Actual Results: Step 1. CPU usage is average (~30%) Step 2. Top level menus other than Help work Step 3. Help menu doesn't open when clicked Step 4. Firefox CPU usage is now at 95%+ and top level menus are no longer accessible Step 5. Firefox takes a long time in closing and eventually crashes Expected Results: Step 3. Help menu should open and work as normal Step 4. Firefox CPU usage should still be normal and all menus should work Step 5. Firefox should close normally The bug occurs with a the default theme. I will provide a Talkback crash ID when possible.
I just reproduced and referenced this bug report in the Talkback crash details.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
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