User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:220.127.116.11) Gecko/20080404 Firefox/18.104.22.168 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:22.214.171.124) Gecko/20080404 Firefox/126.96.36.199 I do like very much Mozilla Firefox but it's crashing a lot (if i compare it with Internet Explorer). That's for a few versions of Mozilla back but the recent one too. It was happening on my brothers laptop too (he have XP i have Vista). It is happening on a few sites but most on Gmail. I love both Mozilla and Gmail so please fix that. Reproducible: Sometimes Steps to Reproduce: 1. 2. 3. Expected Results: Not to crash I didn't noticed about any driver problem, it just says "Program is not responding" and after some time it may continue to work, or if i have oppened Gmail then it's stopping forever. Then i restart the Mozilla and everything is ok again. This is happening for a few months at least
Please fix it. Thanks :)
Severity: normal → critical
Version: unspecified → 2.0 Branch
Does it also happen in safe-mode? This to rule out problems caused by add-ons. http://kb.mozillazine.org/Safe_Mode_(Firefox)
I haven't noticed that because i never use the safe mode(if i experience any kind of problems at that moment i use other browser). Only 1 addons is installed on the both laptops: Html validator Honestly i don't think so that this is the reason for the crash.
http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg html validator *has* caused crashes. please get a stack trace.
I'm experiencing a similar problem (except I'm using XP) - not sure if it's related though, given the vagueness of this report (and mine). Is there a document which contains more info on how to get FF stack traces? It often just hangs for me, leaking memory. After a while, if it doesn't stop hanging (which happens quite often, say 4 out of 5 hangs) I end up killing it. I'd love to get a stack trace, because right now there's not much I could put in a bugreport... Any pointers? Thanks!
Please ignore above comment, I somehow missed the link you posted - very sorry. Will get a stack trace and create a new bug.
@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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