434015 - browser crash when attempting to retrieve specific url (Flash Player)

Status: RESOLVED FIXED

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Tomer Cohen :tomer]

I guess it won't be reproducible by most of audience, but I want to make sure it is not a browser bug and it won't affect any end user. 

By entering specific URLs (such as each page in walla.co.il domain) my browser (firefox3b5) suddenly crash, without any talkback or breakpad dialog. I can reproduce it every time, and by disabling Flash Plugin I can access the site but not to see the advertisements. 

Steps to reproduce:
 Go to http://news.walla.co.il

Current result:
  Browser crash.

Expected result:
  Page to appear correctly (with Flash content).


Please note that I can reproduce it on other sites, but always it is random crashes only. 


about:plugins state that I have the following flash plugin: 
Shockwave Flash
    File name: libflashplayer.so
    Shockwave Flash 9.0 r124
MIME Type 	Description 	Suffixes 	Enabled
application/x-shockwave-flash 	Shockwave Flash 	swf 	Yes
application/futuresplash 	FutureSplash Player 	spl 	Yes

Operating system: Ubuntu Linux 8.04, with Firefox3 and flashplugin-nofree packages.

Comment 1

[Tomer Cohen :tomer]

RC2 looks for me more unstable than the previous RC. Even if it is a Linux-only issue, I don't think we can release the browser in a state where it crash for some users over and over without any fix or atleast workaround. 

I understand that the crashes are due to Adobe Flash Player for me (libflashplayer.so Shockwave Flash 9.0 r124), but I've heard that for mac users the cause is sometimes flip4mac browser plugin. 

Here are some of my recent crashes:
39f4835c-3457-11dd-ab1a-001cc45a2ce4	06/07/2008	09:01 AM
851f4a8c-3456-11dd-9088-001321b13766	06/07/2008	08:56 AM
cefd61a1-3455-11dd-954e-001cc4e2bf68	06/07/2008	08:51 AM
adac4230-3455-11dd-a0fd-001cc45a2c28	06/07/2008	08:50 AM
54ee216b-3453-11dd-bb25-001cc45a2c28	06/07/2008	08:34 AM

Comment 2

[Stephen Donner [:stephend] Not actively reading bugmail]

Try the suggestions in http://www.google.com/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&hs=WGu&q=flashplugin-nonfree+crash+firefox&btnG=Search?

Comment 3

[Stephen Donner [:stephend] Not actively reading bugmail]

...and https://answers.launchpad.net/ubuntu/+question/32353

Comment 4

[Tomer Cohen :tomer]

Reproducible with libflashplayer.so Shockwave Flash 10.0 b218 (downloaded directly from adobe, no RPM or DEB package involved). 

Comment 5

[WADA:World Anti-bad-Duping Agency]

To bug opener and all problem reporters:
Is libflashsupport installed on your Ubuntu?
If yes, does problem occur even after uninstall of libflashsupport?
See Bug 430992 Comment #9 (Ubuntu case) and Ubuntu bug report pointed in it, and see Bug 403444 (Fedora 8 case).

Comment 6

[Fredrik Wendt]

This bug seems to look the most like mine (lots of flash causing seg faults bugs around). My steps (always crash):

1) alt+f2, enter firefox, hit enter
2) go to google reader, subscribing to Planet OpenMoko
3) middle click on the the link to Seesmic (opens in a new tab)
4) change active tab to the new one
5) firefox segfaults

Tried with starting from a command line:
1) firefox --sync --no-xshm -safe-mode
... same as above

I'm gonna try uninstalling libflashsupport now.

Comment 7

[Fredrik Wendt]

Uninstalling libflashsupport no longer causes segfaults.

Comment 8

[Ian McAllister]

This problem is getting worse. I have Firefox set to open on a web page that has an embedded GoogleVideo link in it.

A few weeks ago I would get an occasional crash. Last week it crashed 11 times before it opened on the twelfth attempt. This morning it crashed 21 times before opening successfully on the twenty-second attempt.

I haven't tried removing the embedded flash link. I suppose I'll have to try it on a test site.
Ian McAllister

Comment 9

[Tyler Downer [He/Him]]

Does this happen with the latest flash downloaded from the adobe site, and Firefox 3.5.3 or later downloaded from mozilla.com? Also, any stacktraces around?

Comment 10

[Jet Villegas (inactive)]

We've shipped several Flash Player builds since the last reported repro case. Please try in the newest plugin:
http://labs.adobe.com/downloads/flashplayer10.html

Mike M.: Please mark these fixed to force a regression.

Comment 11

[Jet Villegas (inactive)]

Marking this fixed in FP10 Argo RC7 (10.1.53.64)

Comment 12

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.