Closed Bug 435042 Opened 17 years ago Closed 16 years ago

firefox 3 rc1 (32-bit on 64-bit machine) doesn't use internet connection

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
VERIFIED DUPLICATE of bug 414197

People

(Reporter: jason_quinn, Unassigned)

Details

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008051202 Firefox/3.0 Build Identifier: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.9) Gecko/2008051202 Firefox/3.0 Firefox does not use working internet wireless connection gives "Page Load Errors" upon startup. Reverting to Firefox 3 Beta 5 for amd_64 works just fine. I deleted my profile before starting up RC1 so this is not a profile thing. Reproducible: Always Steps to Reproduce: 1. Download Firefox 3 RC1 amd64 2. Start Firefox via "firefox" executable. 3. Notice the "Page Load Error" titles and "Try again" pages. Actual Results: No internet connection. Expected Results: Connection works. Trying to start via "firefox-bin" gives a "error while loading shared libraries: libjemalloc.so: cannot open shared object file: No such file or directory". Trying to start via "run-mozilla.sh" gives "run-mozilla.sh: Cannot execute ."
Summary: firefox 3 rc1 (64 bit) doesn't not use internet connection → firefox 3 rc1 (64 bit) doesn't use internet connection
Encountered the same problem using the wired Ethernet connection on an up-to-date Ubuntu 8.04 amd_64 host.
Can you double-check and see if it's starting up in Offline mode? This is probably bug 424626.
@bhearsum It's not starting up in offline mode. I've revised the bug title a little to be more accurate (I didn't notice before that I had the 32-bit RC1) and now suspect that I'm missing the proper 32-bit libraries to run on a 64-bit machine; so this might be a distro dependent thing. I'm using an up-to-date install of 64-bit Ubuntu Hardy Heron. The beta5 that came with Hardy Heron is 64-bit. Curt, are you still experiencing this? What OS did you have the problem on?
Summary: firefox 3 rc1 (64 bit) doesn't use internet connection → firefox 3 rc1 (32-bit on 64-bit machine) doesn't use internet connection
Geez, I can't read today "up-to-date Ubuntu 8.04 amd_64 host". Sorry, Curt. Aleksej, suggested installing 32-bit SSL libraries.
After installing the latest round of Ubuntu 8.04 amd_64 updates, which included the 2.6.24-17 kernel, I re-installed RC1. Internet access is now working.
DUPLICATE for bug 435101
(In reply to comment #6) > DUPLICATE for bug 435101 I don't think so. I tried 32-bit Firefox 3.5b4 on Kubuntu 9.04 and I get the same page load errors trying to connect to site, and I *don't* get that jemalloc error. I installed several 32-bit packages in /usr/lib32 and both still start up and display fine, they just can't connect. I and others also experience the same problem with 32-bit Thunderbird 3.0b2, see bug 480529. I believe both 32-bit applications are experiencing the same problem on x86_64, and it lies somewhere in Core maybe in DNS lookup.
Bug 480529 was resolved by setting network.dns.disableIPv6 to true in about:config. This could be similar. Can someone who can reproduce the bug test this solution?
See comment 11 of the dupe
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
Verifying duplication of both bugs.
Status: RESOLVED → VERIFIED
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