438237 - HP Credential Manager (Fingerprint reader) stopped working after upgrading to FF3 RC1

Status: RESOLVED DUPLICATE of bug 275114

(Firefox :: General, defect)

Description

[Asim]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0

I use the HP ProtectTools Security Manager with HP Credentials Manager (Fingerprint reader). This lets me use my fingerprint to log in to sites etc. Every time I visit a new site and record credentials, it records them and the next time I can login using just my fingerprint. 
This works fine with FF2 and FF3 Beta 5 (With both installed, in seperate directoies). After upgrading the FF3 B5 to FF3 RC1, it stopped working. Even when I go to a site that I have credentials stored for, it prompts me for new credentials. 
It still works with FF2. It's as if HP CM doesn't recognize FF3 RC1 as being Firefox and is not able to match it to credentials already stored. 
I know it's a very specialized problem. But I've become too reliant on FF and HP Credential Manager working together. 

Reproducible: Always

Steps to Reproduce:
1. Using FF2 or other browser, store credentials for a couple of sites in HP ProtectTools/Credential Manager.
2. Upgrade to FF3 RC1.
3. Visit one of the sites from step 1 in FF3 RC1.
Actual Results:  
HP CM prompts to store credentials, just as if it was the first time I'm visiting the site.

Expected Results:  
HP CM should read the stored credentials and log me in to the site.

Comment 1

[MG]

I have the same problem on Asus laptop.
On FF2b5 AuthenTec subsystem called "Single Sign On" creates new login script for new page, which look like this:

< script>
	<autoscript host="https://www.mbank.com.pl*"/>
< /script>

On FF3RC1 and above new script for the same page (and other too) looks like:

<script>
	<autoscript module="firefox.exe"/>
</script>

That meens the new Firefox couldn't export actually visited page (URL) for other aplications.

Comment 2

[marcusdoc]

Bug is confirmed on my computers as well. I have both HP and Asus machines which use the Authentec fingerprint scanners. The Authentec scanners use excellently coded software and FF3 breaks the ability to use the scanners in FF. The window can be identified as requiring username/password; however the software interprets every different situation as being from a single recorded credential. (for example: Ebay credentials are stored, then Gmail credentials are stored. Subsequently visiting Ebay would have Gmail's credentials entered [on Gmail's page the fingerprint software states welcome to Ebay]). The fingerprint software also tried to submit the finger information apparently a few times.
Whatever Mozilla did, this software which does not have any problems with other window's applications (and again this software is excellent), is severely broken.

Comment 3

[Matthias Versen [:Matti]]

There is no standard way for fingerprint sensors and they all do some kind of things to get the info they need. If it breaks it's never firefox fault because we don't know how they do it. 

The HP Software for example injects itself in the mozilla process and causing crashes, memory leaks and makes Firefox slow.

marking as dupe of bug 275114 to create a pseudo-standard API.

Comment 4

[Asim]

This issue resolved itself for me after the final release of 3.0.5. I'm running on the following release currently.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5