Closed Bug 438388 Opened 16 years ago Closed 8 years ago

Browser not responding on pages with heavy Java due to ZoneAlarm's Safe Search

Categories

(Plugins Graveyard :: Checkpoint Zonealarm, defect)

Product:
Plugins Graveyard
Component:
Checkpoint Zonealarm
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: ealancarter, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

2.0.0.14 many times daily goes into "not responding" mode when Java is present on a web page, i.e., Google's new search page. No Firefox updates available. Must close and re-start browser.

Reproducible: Sometimes

Steps to Reproduce:
1. go to Java-using web page
2. click a hyperlink
3. browser sits and does not respond
Actual Results:  
"not responding" is returned in blue title bar at top of browser

Expected Results:  
clicking link should move browser to next page

This is XP Media Edition on a Dell Dimension E310 at 3.2GHz, 1GB RAM, 7Mbs broadband connection. Thank you, Alan Carter
No Session Restore related issue. -> Firefox:General (although you'd probably better ask for support over at http://support.mozilla.com/ )
Component: Session Restore → General
QA Contact: session.restore → general
Firefox 2 was bothered by ZoneAlarm's Safe Search; installing Firefox 3 disabled the ZA function and problem is solved - no more freeze-ups. Thank you.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
Version: unspecified → 2.0 Branch
correct resolution to => invalid
Resolution: FIXED → INVALID
Summary: Browser not responding on pages with heavy Java → Browser not responding on pages with heavy Java due to ZoneAlarm's Safe Search
We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.
Status: RESOLVED → UNCONFIRMED
Component: General → Checkpoint Zonealarm
Product: Firefox → Plugins
QA Contact: general → checkpoint-zonealarm
Resolution: INVALID → ---
Version: 2.0 Branch → unspecified
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago → 8 years ago
Resolution: --- → INCOMPLETE
Product: Plugins → Plugins Graveyard
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