Downloaded version 3, but browser will no longer start up

VERIFIED INCOMPLETE

Status

()

VERIFIED INCOMPLETE
11 years ago
8 years ago

People

(Reporter: LivesOnHoliday, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/312.9 (KHTML, like Gecko) Safari/312.6
Build Identifier: Firefox version 3

I downloaded version 3 and went through all the proper procedure illustrated on your website. Once the download was complete, however, I could not get the browser to start. The icon will jump but it will not open.

Reproducible: Didn't try

Steps to Reproduce:
1. Download the new program
2. Open up for installation
3. Replace version 2 in applications folder
4. Open browser after installation is done
Actual Results:  
Browser will not open

Expected Results:  
Browser should open and normal internet browsing should continue.
Please use http://support.mozilla.com for support questions like this.
Which OS X Version are you using ?
Did you try to run it in the Firefox safemode ?

no response
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE

Updated

8 years ago
Status: RESOLVED → VERIFIED
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