439861 - Crash if I choose print option on GMAIL message menu

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Dmitri Chubarov]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9) Gecko/2008052912 Firefox/3.0

After the option is selected and clicked upon
a new window opens briefly with the formatted content of the message
and a dialog box with printing settings pops, then Mozilla crashes
with segfault. The following message is printed on the terminal:

firefox3/run-mozilla.sh: line 131: 30293 Segmentation fault      "$prog" ${1+"$@"}

Reproducible: Always

Steps to Reproduce:
1. Open the browser
2. Log in to GMAIL using the Standard interface
3. Open a message 
4. Choose "Print" on the message menu in the upper right corner
of the box containing the message.


Actual Results:  
The browser crashes

Expected Results:  
A Print dialog is displayed. The user then chooses the printer
and starts a printing job.


Could Reproduce on 3.0RC1, 3.0RC3 and 3.0 Release.
Never observed this behaviour on any of the 2.0 Releases. At present
use 2.0.0.14 without any problem at this.
A somewhat similar but probably a different bug was reported as 383344 

about:buildconfig

Build platform
target
i686-pc-linux-gnu

Build tools
Compiler 	Version 	Compiler flags
/tools/gcc/bin/gcc 	gcc version 4.1.2 20061011 (Red Hat 4.1.1-29) 	-Wall -W -Wno-unused -Wpointer-arith -Wcast-align -W -Wno-long-long -pedantic -gstabs+ -fno-strict-aliasing -pthread -pipe
/tools/gcc/bin/g++ 	gcc version 4.1.2 20061011 (Red Hat 4.1.1-29) 	-fno-rtti -fno-exceptions -Wall -Wconversion -Wpointer-arith -Woverloaded-virtual -Wsynth -Wno-ctor-dtor-privacy -Wno-non-virtual-dtor -Wcast-align -Wno-long-long -pedantic -gstabs+ -fno-strict-aliasing -fshort-wchar -pthread -pipe

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-optimize --disable-debug --disable-tests --enable-official-branding

Comment 1

[Jerome Droniou]

I have exactly the same problem, except that it does not only occur when I try to print from gmail (I do not have a gmail account), but on any page: if I go to any page, even a blank page, and I select "file->print", the print dialog window very briefly appears (0.2-0.5 seconds) and then FF crashes.

Same "about:buildconfig". Did not try on 3.0RC1 or RC3, only on 3.0 release. No problem with FF2 before.

Comment 2

[Dmitri Chubarov]

Could not reproduce on OpenSUSE 11.0 (i386)

The bug was last seen on a Fedora Core 6 (i386) machine

Comment 3

[Wayne Mery (:wsmwk)]

WFM per comment 2