Closed Bug 440029 Opened 16 years ago Closed 13 years ago

When a download finishes DEP closes Firefox (Vista)

Categories

(Toolkit :: Downloads API, defect)

Product:
Toolkit
Component:
Downloads API
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: mking01, Unassigned)

References

(Blocks 1 open bug)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Every time I finish downloading something DEP (which cannot be turned off for Firefox) closes the latest version. I have not experienced this problem with older versions of Firefox. Reproducible: Always Steps to Reproduce: 1. Open Firefox. 2. Download something. 3. Watch Vista close Firefox. Actual Results: The window grays and a new MS Window opens to either 1.) Find a solution online (which does nothing) or 2.) Close the program. Expected Results: Downloading should not force the program to close... This is just a fresh install of v3 Firefox, no added themes or plug-ins being used.
What is DEP?
Michael - are you running any anti-virus software? Also, you should be able to turn dep off for firefox using the dep control tab in the advanced settings of system properties. I assume you have it turned on for all applications and not just windows apps?
I am running some anti-virus software -- I will try turning that off to see if it helps. In the meantime, no, I can't turn off DEP from the advanced settings -- when I try, I get a window popping up that says it cannot be turned off for Firefox (and, if it matters, I am the admin. on the machine, so I can't select "Run as Admin.").
No -- turning off my anti-virus software did not help.
Hey Michael - What anti-virus software do you use? > I am the admin. on the machine, so I can't select "Run as Admin." Not sure I understand, did you mean you are not the admin?
No, I'm sorry for not being clear. It seems with Vista a few problems can be gotten around by selecting "Run as Administrator" when you want to avoid certain quirks in Vista. Since I am the administrator, though, that option isn't available. I just wanted to put that out there, in case someone's response was going to be to run it as the administrator.
Hey Michael - Can you tell me what anti-virus software you use? If it's publically available I'd like to see if I can reproduce.
I use Prevx CSI for anti-virus -- but like I said, even with it off it doesn't seem to make a difference.
Hey Michael, would you mind testing something - run the following scanner by dropping it in a temp location and pointing it at any temp file. file: https://bugzilla.mozilla.org/attachment.cgi?id=301225 bug: https://bugzilla.mozilla.org/show_bug.cgi?id=415005 The command line is [ScannerTimer.exe somelocalfile]. Please copy the results here, I'd like to get a list attachement scanners on your system from the output.
Hey Michael, Just an fyi, we actually did add a pref that disables scanning, it's - browser.download.manager.scanWhenDone Setting this to false will most likely fix your problem. If not, then it's something unrelated to virus scanning.
Severity: major → critical
Blocks: 443215
Michael, any word yet on wether or not that pref fixed your problem?
Product: Firefox → Toolkit
i have the same problem.... I can't turn off DEP from the advanced settings -- when I try, I get a window popping up that says it cannot be turned off for Firefox i have norton antivirus 2008
this is wfm
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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