440205 - Crash shortly after gmail tab is closed [@ arena_dalloc_small]

Status: RESOLVED DUPLICATE of bug 432467

(Firefox :: General, defect)

Description

[Henry]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0

If I close my gmail inbox tab, and start typing in the address to another webpage, I get a crash. This also happens if do other things as well, but these seem a little more random.

Reproducible: Always

Steps to Reproduce:
1. Login to gmail
2. Close the gmail tab
3. Start typing in something in the address bar (like facebook)
Actual Results:  
Sometimes I get the mozilla crash report, sometimes Firefox just closes and windows tells me a problem has occured.

Comment 1

[Matthias Versen [:Matti]]

send a report with the the crashreporter, type about:crashes and post 1-3 IDs from this crashes here in this bug report.

Comment 2

[Henry]

3f329e4c-3dd0-11dd-869f-001321b13766

Comment 3

[Matthias Versen [:Matti]]

Which Plugins do you have installed and which version of it ?
Look in about:plugins to see the list.
Which addons Do you have installed ?
Do you use a Tablet PC or do you use accessibility tools ?

crash in jemalloc which should be an incompatible plugin or an addon.

0  	mozcrt19.dll  	arena_dalloc_small  	 jemalloc.c:4094
1 	mozcrt19.dll 	arena_dalloc 	jemalloc.c:4196
2 	mozcrt19.dll 	free 	jemalloc.c:6009
3 	xul.dll 	XPCWrappedNative::CallMethod 	mozilla/js/src/xpconnect/src/xpcwrappednative.cpp:2564

Comment 4

[timeless]

the following need to be investigated:
normaliz.dll (seen before recently)
adialhk.dll
dnsq.dll
r3hook.dll
scrchpg.dll

Comment 5

[Matthias Versen [:Matti]]

adialhk.dll,dnsq.dll,scrchpg.dll, r3hook.dll are from kaspersky
normaliz.dll is a windows system dll

Comment 6

[Henry]

I disabled all my plugins and addons, but still get the same problem

The plugins I have installed are:
2007 Microsoft Office System
Adobe Acrobat
Microsoft Office 2003
Microsoft Windows Media Player Firefox Plugin
Mozilla Default Plugin
Quicktime Plugin 7.1
Realplayer Version Plugin
Realplayer(tm) LiveConnect-Enabled Plug-In (32-bit)
Shokwave Flash

And the addons I have installed:
Adblock Plus
Google Toolbar for Firefox

I do use a tablet PC, not sure what that has to do with this though. And yeah, I do have kaspersky installed.

Comment 7

[Matthias Versen [:Matti]]

Thanks for answering and testing !
The cause of this crash is known and there are several ways how this could crash in this way. I asked all this things to find out which exact problem matches your crash and it's bug 432467