440266 - Add On Installation/Update Fails When Restarting Firefox 3.0

Status: RESOLVED DUPLICATE of bug 431065

(Toolkit :: Add-ons Manager, defect)

Description

[Craig Becker]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0

When installing or updating an add on in Firefox 3.0, as usual, it is necessary to restart Firefox for the add on installation to take effect. However, upon restarting Firefox, the message that an add on has been installed still is visible and the installed add on is not functional.

Reproducible: Always

Steps to Reproduce:
1. Pick an add on 
2. Install it
3. Restart Firefox
Actual Results:  
The add on is stuck in a perpetual state of installation.

Expected Results:  
The add on should be installed and usable.

This bug has a workaround. To get the add on to install, you must open the task manager and end the process tree. Ending the process is not sufficient. Really, this bug is a minor inconvenience...

Comment 1

[Dave Townsend [:mossop]]

attach copies of extensions.ini, extensions.rdf, extensions.cace and extensions.log from your profile folder.

http://support.mozilla.com/en-US/kb/Profiles

Comment 2

[Craig Becker]

Attachment: Extensions cache file

Comment 3

[Craig Becker]

Attachment: Extensions configuration file

Comment 4

[Craig Becker]

Attachment: Extensions log file

Comment 5

[Craig Becker]

Attachment: Extensions RDF file