440726 - Crash after unlocking system

Status: VERIFIED WONTFIX

(Firefox :: General, defect)

Description

[Max Cantor]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0

I left a Firefox window open on my office computer overnight.  When I came back in the morning, unlocked my computer, and tried to check my Gmail, it crashed.  I think it crashed after I typed "gmail" and when I hit Ctrl + Alt + Enter (to complete the .com URI and launch in another tab), but it MAY have crashed before then.  about:crashes is blank, so this was not caught by the crash handler.

When I restarted Firefox, it detected that it had crashed, and successfully recovered my tabs.


Reproducible: Couldn't Reproduce

Steps to Reproduce:
??? Sorry!  No idea how to reproduce.



I did transcribe the following information from the Windows crash report:

appver: 1.9.0.3071 ModName: mozcrt19.dll
ModVer: 8.0.0.0 Offset: 00006c6c

I'm using the default theme, and the following extensions are installed:

All-in-One Gestures
DownThemAll!
Favicon Picker 2
Firebug
Google Gears
Greasemonkey
Live HTTP Headers
Nuke Anything Enhanced
Web Developer

It occurs to me that I installed All-in-One Gestures despite that it isn't specifically compatible with FF3 yet, so this crash may have resulted from its presence, though I wasn't doing anything that involved its functionality when Firefox crashed.  If, from the information above, you can tell that it does result from this out-of-date extension, feel free to remove this bug report.

Here is my build configuration:

Build platform
target
i686-pc-mingw32

Build tools
Compiler 	Version 	Compiler flags
cl 	14.00.50727.762 	-GL -wd4624 -wd4952 -TC -nologo -W3 -Gy -Fd$(PDBFILE)
cl 	14.00.50727.762 	-GR- -GL -wd4624 -wd4952 -TP -nologo -Zc:wchar_t- -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding --enable-jemalloc --with-crashreporter-enable-percent=25

Comment 1

[Matthias Versen [:Matti]]

For a crash you have to send a crash report with the mozilla crashreporter, type about:crashes in Firefox as URL and post the crash id in the bug report.

>mozcrt19.dll
This is up to 95% either an incompatible addon with binary component or you use a tablet PC. 
We need the crahs id to be sure.

Comment 2

[Max Cantor]

@Matthias: Please read my initial description more thoroughly.  about:crashes is empty, as Firefox did not detect the crash before closing.  However, if mozcrt19.dll indicates addon problems, then it's probably All-in-One Gestures.  If someone can confirm this, this crash report can be closed.

Comment 3

[Matthias Versen [:Matti]]

If you can reproduce this kind of crash then follow the injstructions at 
http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg
to get a stack trace.

Nobody can be sure without seeing a full stack trace but a crash in >mozcrt19.dll is usually froom an out-of-date .dll.
Is All-in-One Gestures coming with a binary component (dll) then I'm sure that the addon caused this.

Did you override the system version check of that addon ?

Comment 4

[Max Cantor]

@Mattias: I did.  I don't know if All-in-One Gestures comes with a binary component, but ever since I disabled it there have been no crashes, so it sounds like that's what caused the crash.  I'm closing this ticket--sorry for clogging the DB with cruft!  :-)

Comment 5

[Matthias Versen [:Matti]]

Please don't report bug about addons that you only can use because you modified the version strings.

Download the XPI Installation file instead of installing it, rename *.xpi to *.zip and watch the contents in the Zip file. All extensions that are coming with a binary component can crash the browser and you should never override the version check of such Addons. 

Comment 6

[Max Cantor]

Sorry--when it crashed, I had forgotten that I overrode the version check.  Like I said, sorry for clogging the bug database!