441376 - Aero Fox 3.0.1 theme renders Firefox 3 UNUSABLE and unrevivable.

Status: RESOLVED INVALID

(Firefox :: Theme, defect)

Description

[Clyde Rivers]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; Zune 2.0; .NET CLR 1.1.4322)
Build Identifier: Aero Firefox theme

I downloaded the most popular Aero Firefox theme and restarted my browser immediately. While an object for Firefox appeared in the taskbar, no window will appear. I attempted to run Firefox in multiple modes found by right-clicking my FF3 desktop icon, going to Properties, and choosing different options found under the "Compatibility" tab. None appear to work.

Also, right-clicking the FF3 object in the taskbar does not reveal Minimize & Maximize options like it does for all other taskbar objects that I right-click on. The only way I am able to close the taskbar  the program is through the Alt+Ctrl+Delete method. According to the Task Manager though the browser does not physically appear it still uses the same amount of memory as it is when it's working.

I wish I was able to give you the exact details of the theme and possibly all the extensions I have installed but I AM NO LONGER ABLE TO USE FIREFOX! 

Reproducible: Always

Steps to Reproduce:
1. Download the popular Aero Firefox theme on Windows XP PC.
2. Restart Firefox 3.
3. Click Restore Previous Session button.
Actual Results:  
Firefox opens in taskbar but the actual Firefox browser does not open. 

Expected Results:  
Firefox opens with a new functional and visually appealing theme.

Since I am not able to open the Firefox browser, I can not even able to switch back to Firefox's default theme.

Comment 1

[Dave Garrett]

Try Firefox safe mode:
http://support.mozilla.com/en-US/kb/Safe+Mode
kill it there

This is something that you'll have to report to the add-on author and is not a Mozilla bug.  I'll leave this open for the time being because this is a pretty popular theme.

Comment 2

[Clyde Rivers]

Thanks. I did contact the author but received no reply. 

I haven't had any experience with Firefox's Safe Mode so I appreciate you pointing me in the right direction. I successfully removed the theme through FF's Safe Mode. The only option I had to select from the check-box area was "Disable all add-ons".

Comment 3

[Dave Garrett]

FIXED means something was fixed on Mozilla's end.  This is a bug in a non-Mozilla extension, so it's up to them to deal with it.

Comment 4

[Clyde Rivers]

Sorry, I misunderstood. Naturally I thought it meant "the problem was fixed" but I understand what you mean about the owner not yet fixing the extension and not being affiliated with Mozilla. Is there anything I can change on my end to improve this bug report?