Closed Bug 444203 Opened 17 years ago Closed 14 years ago

Helvetica font rendering garbled/garbage on some web sites

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.0 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: kirk, Unassigned)

References

(
URL
)

Details

(Keywords: common-issue-, Whiteboard: [CLOSEME 2010-11-01])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Summary: (pasted from discussion I linked to below) "Firefox 3 displays garbage characters it happens in several pages, i see parts of the text as garbage, a couple of examples are www.openoffice.org and www.shoeblog.com you can see the images of howthey look: http://img411.imageshack.us/img411/1802/openofficehl4.gif http://img296.imageshack.us/img296/5463/shoeblogvm0.gif i've tried changing the character encoding options autodetect/universal/unicode, etc etc butthe text keeps looking like garbage " For more details, dicussion and screenshot... it's being talked about here in the forum. http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=89178 Reproducible: Always Steps to Reproduce: 1. 2. 3.
Version: unspecified → 3.0 Branch
Do you have a "Type 1 font" version of Helvetica installed? See bug 396315 for similar reports from the period leading up to Firefox 3. There was a patch in that bug that fixed the problem for most people; this is the first report I've seen since then.
Summary: Helvetica font rendering garbeled/garbage on some web sites → Helvetica font rendering garbled/garbage on some web sites
Yes, I do use Helvetica fonts that I installed for graphics and design work. My works system is running XP and has those fonts installed. I removed the fonts I installed on my home vista machine... and it works fine. So it looks like the old Helvetica fonts are still causing the problem.
In trying to track down some details on this today, I discovered the following (using the Web Developer addon to edit css while viewing http://www.smashingmagazine.com): - if the CSS definition defines the font family using font: instead of font-family:, this bug does not occur. - when setting the font-family by way of font-family: (instead of by font:), the error only occurs once you're showing fonts over 20pixels in size. It doesn't matter if the font size is set by way of em or px, but once the actual display size is over 20px, it gets garbled.
We got a couple of these these past few weeks on the forums, does anyone have suggested steps other than delete the helveticas?
Keywords: common-issue?
Keywords: common-issue? → common-issue+
Keywords: common-issue+ → common-issue-
This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days. Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to RESOLVED, WORKSFORME.
Whiteboard: [CLOSEME 2010-11-01]
No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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