448599 - sjsu.edu - SJSU needs to upgrade Domino servers to include fix for bug 405643

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Leslie Speer]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.14) Gecko/20080512 Camino/1.6.1 (like Firefox/2.0.0.14)
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.14) Gecko/20080512 Camino/1.6.1 (like Firefox/2.0.0.14)

Error window displayed says: The page at https://notesmail1.sjsu.edu says:
"Domino Web Access Warning. Sorry, we were unable to process your request at this time. If you are unable to conintue working in your mail file, please dismiss this warning and then select View, Reload from your browser's menu." 

The message is displayed each time I try to do an attachment (and I can't attach files), every time I start to type a new message the first time I open the webmail program, and each time I try to log off.

This happened with Firefox so I switched to Camino and it didn't do it in the last version of Camino. When I uploaded the new version last week it started doing this again.

Reproducible: Always

Steps to Reproduce:
1.Click on "file" icon do make attachment, error message occurs
2.Start writing first email after opening webmail program, error message shows up within seconds of starting email.
3. Log off, error message occurs and I have to reload the program to logoff completely.
Actual Results:  
Each time the error message occurs. I cannot attach any files at the moment. I click OK on the error message and am able to continue writing the email message.

Expected Results:  
I'd like to be able to send attachments, write emails without the annoying error message that comes up, and also wish to be able to logoff with only one action, not three.

Comment 1

[philippe (part-time)]

Based on the description, that sounds like bug 405643.

What was the previous version of Camino you were using ? (the one that worked)

Comment 2

[Leslie Speer]

The previous version was 1.0.4. I orignally used Firefox until two years ago when I discovered this same problem with Firefox (don't remember which version). So, I switched to Camino and didn't have any problems. If there is a way to reload 1.0.4 (which I didn't save) that would be great. Unless the bug can be fixed quickly. 

Comment 3

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

The fix for this problem is on the server side; that is, whoever is responsible for running your Domino server needs to make changes.  You should contact them and point them to IBM's document on the problem:  http://www-1.ibm.com/support/docview.wss?rs=899&uid=swg21289700

1.0.4 is quite old, and is missing dozens of security updates, so I would strongly recommend against going back to it (or to 1.5.3, which is the latest version that will still work with the broken version of Domino).  Nevertheless, you can obtain old Camino versions from http://caminobrowser.org/download/releases/

Since this affects a major US university in Silicon Valley, kicking this to TE rather than duping to bug 405643.

Comment 4

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.