448685 - No platform helper applications available in the Preferences-Applications list

Status: RESOLVED INCOMPLETE

(Firefox :: File Handling, defect)

Description

[Greg]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.1) Gecko/2008070400 SUSE/3.0.1-1.1 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.1) Gecko/2008070400 SUSE/3.0.1-1.1 Firefox/3.0.1

Since I up?-graded to 3.0.1, I have realised that I have no helper apps available in the settings panel. Whenever I select a file requiring an application to run/view/execute it, I have to rummage around with the Browse button on the 'Open With'/'Save As' dialogue. I don't know if it's relevent but if I want to preview some types of media file that rely on Kaffeine to view, FF closes and Kaffeine runs.

Reproducible: Always

Steps to Reproduce:
1.Assuming a recent Linux/KDE system
2.Go to Preferences tabbed dialogue (Edit/Preferences)
3.Select the Applications tab
Actual Results:  
No entries in Aplication list

Expected Results:  
List of available platform (Linux/KDE/Gnome) applications

This makes using the browser for any serious work nearly impossible

Comment 1

[Greg]

Ignore my comment about Kaffeine. I remembered that the reported behaviour was under a V2 of FF. Soz :)

Comment 2

[Tyler Downer [He/Him]]

This bug was reported using Firefox 3.0 or older, which is no longer supported. The bug has also not been changed in over 500 days and is still in UNCO.
Reporter, please retest this bug in Firefox 3.6.10 or later using a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles. If you still see this problem, please update the bug. If you no longer see the bug, please set the resolution to RESOLVED, WORKSFORME.

This is a mass search of unconfirmed bugs that have no activity on them, so if you feel a bug was marked in error, just remove the CLOSEME comment in the whiteboard within the next month.

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.