Closed Bug 449642 Opened 17 years ago Closed 16 years ago

Clicking "Don't Save" in Composer crashes [@ g_type_check_is_value_type - g_value_type_compatible ... gtk_container_remove ... gtk_object_destroy ... gdk_display_close]

Categories

(Core :: Widget: Gtk, defect)

Product:

Component:

Version:

1.9.0 Branch

Platform:

x86

Linux

Type:

defect

Priority:

Not set

Severity:

critical

Tracking

()

Status:

RESOLVED WORKSFORME

People

(Reporter: henry.nestler, Unassigned)

References

(
URL
)

Details

(Keywords: crash)

Crash Data

Attachments

(4 files, 1 obsolete file)

Crash Report 4b2358d1-0e51-0e79-235ccecb-030d8522.dmp 17 years ago Henry N. 11.91 KB, application/octet-stream		Details
Frames with symbol names for bp-6821f4fd-930d-11dd-9765-001a4bd43e5c 17 years ago Henry N. 4.85 KB, text/plain		Details
Backtrace from gdb 17 years ago Henry N. 5.79 KB, text/plain		Details
Source section of gtype.c with line numbers 17 years ago Henry N. 1001 bytes, text/plain		Details
Full gdb messages from start to crash 17 years ago Henry N. 2.19 KB, text/plain		Details

Reporter

Description

•

17 years ago

User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.8.1.6) Gecko/20070730 SUSE/2.0.0.6-25 Firefox/2.0.0.6 Build Identifier: 2008072418 Clicking "Don't save" after cancel the Mail composer crashed Thunderbird. Reproducible: Always Steps to Reproduce: 1.open the mail composer 2.Use Menu "File", "Close" 3.in the Message box select "don't save" Actual Results: Thunderbird ends without any message Expected Results: Close the composer and return to the main view. Linux 64bit SuSE 10.3 system, running the 32bit German prebuild from ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/3.0a2-candidates/build1/thunderbird-3.0a2.de.linux-i686.tar.bz2 uname -a: Linux hn-dt 2.6.26-rc9-kvm71 #6 SMP Sat Aug 2 18:17:01 CEST 2008 x86_64 x86_64 x86_64 GNU/Linux At the first start was seen such lines from starting console: LoadPlugin: failed to initialize shared library libXt.so [libXt.so: Can't open shard Lib (free translated from german) LoadPlugin: failed to initialize shared library /home/hn/.mozilla/plugins/npwrapper.libflashplayer.so [/home/hn/.m ozilla/plugins/npwrapper.libflashplayer.so: wrong ELF class: ELFCLASS64] Think, non related here. It comes from previous installed flash wrapper from 32 to 64 bit for Firefox.

Tyler Downer [He/Him]

Comment 1

•

17 years ago

So you open Composer, clicked Close, then don't save, and you got a crash? If so, this is critical. Have you tried in Safe Mode?

Severity: normal → critical

Keywords: crash

Summary: Compose mail cancel without save crashes → Clicking "Don't Save" in Composer crashes

Reporter

Comment 2

•

17 years ago

Yes it. Start Thunderbird, click icon "new mail", use menu "File" and "close" (or key CTRL-q). In the message box click the button "Don't save". This closed also the main thread. Today I was able to catch some messages from command prompt. But such messages comes not every time. [ Process PID=7423 runs in 32 bit mode. ] (thunderbird-bin:7423): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:7423): GLib-GObject-WARNING **: invalid (NULL) pointer instance (thunderbird-bin:7423): GLib-GObject-CRITICAL **: g_signal_handlers_disconnect_matched: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed (thunderbird-bin:7423): GLib-GObject-CRITICAL **: g_object_ref: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:7423): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:7423): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:7423): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:7423): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:7423): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:7423): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:7423): GLib-GObject-WARNING **: gsignal.c:2180: invalid unclassed object pointer for value type `GdkScreen' (thunderbird-bin:7423): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:7423): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:7423): GLib-GObject-WARNING **: gsignal.c:2180: invalid unclassed object pointer for value type `GdkScreen' (thunderbird-bin:7423): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed [ Process PID=7417 runs in 64 bit mode. ] If anybody needs an output from "strace -ff -o ...", I can do it. It creates 24 files with total size of ~4 MB. But I not see any crash or exception. PID=7417 is the script run-mozilla.sh. All other files are executed in 32 bit mode. All Task exits with "exit(0)". The option -safe-mode no effect. The libflashplayer.so I have disabled by the while in the Extension menu. More things: Exactly same output shows, if I press the key CTRL-q directly after start of Thunderbird (suggest from main menu "file" "exit"). Henry

Reporter

Comment 3

•

17 years ago

Same results with recent nightly build: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.9.1a2pre) Gecko/20080813030431 Shredder/3.0b1pre

Version: unspecified → Trunk

Tyler Downer [He/Him]

Updated

•

17 years ago

Version: Trunk → unspecified

Mark Banner (:standard8)

Comment 4

•

17 years ago

Henry, please can you provide a crash report id. More details on this process can be found here: http://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter When it says to put about:crashes in the location bar, instead go to the Preferences window, and on the General page, set about:crashes as your start page. Then exit preferences and select "Mail Start Page" under the Go menu. That will bring up the page of crash ids, which we need here to be able to resolve this issue.

Reporter

Comment 5

•

17 years ago

(In reply to comment #4) The Crash Reporter don't catch this. Thunderbird ends without any message. All task simply terminates.

Wayne Mery (:wsmwk)

Comment 6

•

17 years ago

Henry, no report with most recent nightly?

Reporter

Comment 7

•

17 years ago

Attached file Crash Report 4b2358d1-0e51-0e79-235ccecb-030d8522.dmp (obsolete) — Details

Crash Dump from closing composer with CTRL-Q

Reporter

Comment 8

•

17 years ago

From the Error Console I found, that libmozgnome.so was not loaded. Some of the 32 bit libraries was missing: libgnome-2.so.0 => not found libpopt.so.0 => not found libbonobo-2.so.0 => not found libbonobo-activation.so.4 => not found I have installed these libs today: libgnome-32bit-2.20.0-7 popt-32bit-1.7-368 libbonobo-32bit-2.20.0-5 Have checked all lib*.so in the Thunderbird install directory and in components. All dependency are solved now. I was thinking, this solved the problem. The steps from initial does no longer terminate Thunderbird directly. Crash Report poped up now, if I manualy exit Thunderbird later. I have checked many often and can reproduced it in same way: If I do steps from initial report, then Thinderbird triggers the Crash Report on exit.

Wayne Mery (:wsmwk)

Comment 9

•

17 years ago

interesting. bp-4b2358d1-0e51-0e79-235ccecb-030d8522 not found at crash-stats.mozilla.com did crash actually submit? see http://kb.mozillazine.org/Breakpad#Viewing_reports

Reporter

Comment 10

•

17 years ago

Now, I have news with different steps. The different is, that I use "exit" instead "quit" from the composer menu. Steps to Reproduce: 1.open the mail composer 2.Use Menu "File", "exit" (CTRL-Q) 3.in the Message box select "don't save" Actual Results: Crash Reporter popped up. Sending report fails. (I will fill into another report.) I attached the dump as "Crash Report 4b2358d1-0e51-0e79-235ccecb-030d8522.dmp" in comment #7 This are the contens from 4b2358d1-0e51-0e79-235ccecb-030d8522.extra: Theme=classic/1.0 StartupTime=1223045844 ServerURL=https://crash-reports.mozilla.com/submit Add-ons={972ce4c6-7e08-4474-a285-3208198ce6fd}:2.0 ProductName=Thunderbird UserID=6da86185-742c-a0ee-3149-3d16e8380a03 BuildID=20081003030503 Version=3.0b1pre InstallTime=1223037837 CrashTime=1223045881 SecondsSinceLastCrash=2328 Have reproduced 3 times, 2x the Crash Repoter catched it, 1x it does simple terminate all Thunderbird task with same messages as in comment #2. Version from About box: Mozilla/5.0 (X11; U; Linux i686 (x86_64); de; rv:1.9.1b1pre) Gecko/20081003 Shredder/3.0b1pre Installed file: thunderbird-3.0b1pre.de.linux-i686.tar.bz2

Reporter

Comment 11

•

17 years ago

For steps from comment #10 a crash dump was submitted as Crash ID: bp-9bd04db3-9171-11dd-9ce5-0013211cbf8a This was a English version from BuildID=20081003030503

Reporter

Comment 12

•

17 years ago

After start of Thunderbird, I only pressed keys CTRL-q, no other mouse or menu actions. Crash ID: bp-67dbcc94-9177-11dd-bf91-001cc45a2ce4 On the console have this messages: hn@hn-dt:/usr/local/thunderbird-20081003> ./thunderbird (thunderbird-bin:6659): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:6659): GLib-GObject-WARNING **: invalid (NULL) pointer instance (thunderbird-bin:6659): GLib-GObject-CRITICAL **: g_signal_handlers_disconnect_matched: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed (thunderbird-bin:6659): GLib-GObject-CRITICAL **: g_object_ref: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:6659): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:6659): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:6659): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:6659): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed (thunderbird-bin:6659): Gdk-CRITICAL **: gdk_screen_get_display: assertion `GDK_IS_SCREEN (screen)' failed (thunderbird-bin:6659): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed (crashreporter:6669): Gtk-CRITICAL **: gtk_widget_set_sensitive: assertion `GTK_IS_WIDGET (widget)' failed (crashreporter:6669): Gtk-CRITICAL **: gtk_widget_set_sensitive: assertion `GTK_IS_WIDGET (widget)' failed (crashreporter:6669): Gtk-CRITICAL **: gtk_widget_set_sensitive: assertion `GTK_IS_WIDGET (widget)' failed

Reporter

Comment 13

•

17 years ago

(In reply to comment #12) > After start of Thunderbird, I only pressed keys CTRL-q, no other mouse or menu > actions. Crash ID: bp-6821f4fd-930d-11dd-9765-001a4bd43e5c from BuildID=20081003121803 Interesting: If I use the menu File Quit (not the hot key), then does never crash. I can Quit via menu 10x and mouse without crash. If I use hotkey CTRL-q it 7x crashes of 10x starts.

Comment 14

•

17 years ago

Signature libgobject-2.0.so.0.1400.1@0x25809 UUID 6821f4fd-930d-11dd-9765-001a4bd43e5c Time 2008-10-05 11:44:04-07 Uptime 5 Product Thunderbird Version 3.0a3 Build ID 20081003121803 OS Linux OS Version 0.0.0 Linux 2.6.26-rc9-kvm71 #6 SMP Sat Aug 2 18:17:01 CEST 2008 x86_64 GNU/Linux CPU x86 CPU Info GenuineIntel family 10 model 15 stepping 6 Crash Reason SIGSEGV Crash Address 0xf78d1809 Comments CTRL-Q after start, no other mouse or menu actions, see also Bug 449642 Comment #12 Crashing Thread Frame Module Signature [Expand] Source 0 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x25809 1 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x2b3a7 2 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0xdea1 3 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1e203 4 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1e988 5 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x26ab7b 6 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x26acb6 7 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x6d0cf 8 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0xaebe6 9 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x26acee 10 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x6913e 11 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0xaebe6 12 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x26acee 13 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x26ea6b 14 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x277fc7 15 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x69384 16 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x160d9 17 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x81f8 18 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x9918 19 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1c63b 20 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1e63e 21 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1e988 22 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0xaf413 23 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x2732ac 24 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0xbf2f 25 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x16d1cd 26 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x6913e 27 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0xaea06 28 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0xaf32f 29 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x282f60 30 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x16bce 31 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x81f8 32 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x9918 33 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1cff1 34 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1e63e 35 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x1e988 36 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x16d4c0 37 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x2732d0 38 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x27fc45 39 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0xbf2f 40 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x16d1cd 41 libgtk-x11-2.0.so.0.1200.0 libgtk-x11-2.0.so.0.1200.0@0x224a33 42 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0xbbfa 43 libglib-2.0.so.0.1400.1 libglib-2.0.so.0.1400.1@0x1b787 44 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0xdcef 45 libgdk-x11-2.0.so.0.1200.0 libgdk-x11-2.0.so.0.1200.0@0x15a60 46 libgdk-x11-2.0.so.0.1200.0 libgdk-x11-2.0.so.0.1200.0@0x3791f 47 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0xbbfa 48 libgdk-x11-2.0.so.0.1200.0 libgdk-x11-2.0.so.0.1200.0@0x16324 49 thunderbird-bin MOZ_gdk_display_close toolkit/xre/nsAppRunner.cpp:2441 50 thunderbird-bin XRE_main toolkit/xre/nsAppRunner.cpp:3375 51 thunderbird-bin main nsMailApp.cpp:103 52 libc-2.6.1.so libc-2.6.1.so@0x15fdf you'll need a symbol'd build and a debugger....

Component: Message Compose Window → Widget: Gtk

Product: Thunderbird → Core

QA Contact: message-compose → gtk

Version: unspecified → 1.9.0 Branch

Reporter

Comment 15

•

17 years ago

(In reply to comment #14) > you'll need a symbol'd build and a debugger.... I have not symbol files for all this libraries, and not able to build all this my self. It is a 64 bit running system, and building 32 bit applications is very complicated. Debugger and objdump are no problems. > 0 libgobject-2.0.so.0.1400.1 libgobject-2.0.so.0.1400.1@0x25809 Would a stack list with function names and offset help? For example ... libgobject-2.0.so.0.1400.1@g_type_check_is_value_type+0x50

Reporter

Comment 16

•

17 years ago

Attached file Frames with symbol names for bp-6821f4fd-930d-11dd-9765-001a4bd43e5c — Details

(In reply to comment #14) Symbol names added to frames of Crash ID bp-6821f4fd-930d-11dd-9765-001a4bd43e5c Names are decoded via "objdump -T" within a tricky script. Script can get from http://www.henrynestler.com/mozilla-crash-frames-decode.sh

Reporter

Comment 17

•

17 years ago

Attached file Backtrace from gdb — Details

Pressed key ctrl-q directly after thunderbird started. Version=3.0a3, BuildID=20081006094447 Last message from gdb: Program received signal SIGSEGV, Segmentation fault. 0xf786a809 in IA__g_type_check_is_value_type (type=157449256) at gtype.c:3245

Reporter

Comment 18

•

17 years ago

Attached file Source section of gtype.c with line numbers — Details

(In reply to comment #17)

Reporter

Comment 19

•

17 years ago

Attached file Full gdb messages from start to crash — Details

(In reply to comment #17)

Reporter

Updated

•

17 years ago

Attachment #342736 - Attachment mime type: text/x-csrc → text/plain

Reporter

Comment 20

•

17 years ago

Comment on attachment 341620 [details] Crash Report 4b2358d1-0e51-0e79-235ccecb-030d8522.dmp Is obsolete, have on crash-stats now.

Attachment #341620 - Attachment is obsolete: true

Reporter

Comment 21

•

17 years ago

This seems me the same bug on a 32bit system: bp-6d6b991c-7adb-11dd-b4c3-001321b13766

Updated

•

16 years ago

Summary: Clicking "Don't Save" in Composer crashes → Clicking "Don't Save" in Composer crashes [@ g_type_check_is_value_type - g_value_type_compatible ... gtk_container_remove ... gtk_object_destroy ... gdk_display_close]

Wayne Mery (:wsmwk)

Comment 22

•

16 years ago

Henry, does this still fail for you in the same way? Been so many changes. sp3000, do you see this also?

URL: https://litmus.mozilla.org/single_res...

Reporter

Comment 23

•

16 years ago

Have many days not seen this. The last was bp-e5ea64e1-ab9e-11dd-b3d7-001321b13766 with Build ID 20081006094447. Today have extra checked the open - exit scenes. It never has crashed for 20 loops. I close this now with "works for me". Build Identifier: Mozilla/5.0 (X11; U; Linux i686 (x86_64); de; rv:1.9.1b3pre) Gecko/20081127 Shredder/3.0b1pre

Status: UNCONFIRMED → RESOLVED

Closed: 16 years ago

Resolution: --- → WORKSFORME

Nobody; OK to take it and work on it

Assignee

Updated

•

14 years ago

Crash Signature: [@ g_type_check_is_value_type - g_value_type_compatible ... gtk_container_remove ... gtk_object_destroy ... gdk_display_close]

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