450644 - adobe flash player

Status: RESOLVED DUPLICATE of bug 239223

(Firefox :: General, defect)

Description

[Michel]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.16
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.16

my plug in is gone and I can not install it back while firefox is open?
no more video in my firefox browser.
I have it working in explorer

Reproducible: Always

Steps to Reproduce:
1.open a web page
2.for any video says click here to download plug in
3.click and try to install but won't while firefox is open?
Actual Results:  
failed installing 

Expected Results:  
just give me my video back!

Comment 1

[Jesse Ruderman]

It's perfectly normal for plugin installers to ask you to close Firefox temporarily.  What's wrong with that?

Comment 2

[Jesse Ruderman]

Based on private email from the reporter:

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The Flash installer kept saying something along the lines of "You must close Firefox", even though all Firefox windows were already closed.  Understandably, this confused Michel.  Killing a stray firefox.exe process using Task Manager fixed the problem.
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We've had scattered reports of things like this happening.  If you know how Firefox got into that state, we'd love to know.  Otherwise, I'll just add this to the list of duplicates of bug 239223, which should help ensure that when we do figure out what causes it, fixing it will be a priority.