452790 - browser keeps crashing

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Jordan W]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.2)
Build Identifier: 3.0.1, and one build before updating

any time I am surfing any website, its not the website, i get a crashed firefox. the program encountered an error and had to close. only twice has the browser actually realized that it crashed and tried to send mozilla the bug report but that failed, who knew. 

anyway im not reinstalling the program, it did this before the update and now its doing it after the update (to 3.0.1). its not the website because it could happen after 5 minutes, it could happen after 15 minutes. besized opening new tabs theres nothing that i did in the browser except go to websites ive been before. im soon to the point of updating to IE7...

whats on the go?

Reproducible: Always

Steps to Reproduce:
1.open browser
2.start surfing
3.randomly crashes
Actual Results:  
randomly crashes the program

Expected Results:  
random crashing

crashes with default browser, crashes with custom browser

Comment 1

[timeless]

http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg

Comment 2

[dorena]

ok i have this problem now  just  since 3 days ago   i updated to 3.5 and even uninstalled it several time  but it still crashes  it also says  firefox is still running when i try to reboot it  that i should restart   this has never happened til i did all the updates to 3.0  and 3.5  so someone need to fix this asap  as it is my number one browser......

contact me  please

Comment 3

[Jesse Ruderman on Windows]

Jordan or dorena, if either of you are still getting frequent (or reproducible) crashes, please file a new bug report with crash IDs from about:crashes.