453356 - when task is entered, the task disappears

Status: VERIFIED DUPLICATE of bug 493389

(Calendar :: Tasks, defect)

Description

[julie]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.1) Gecko/2008070206 Firefox/3.0.1
Build Identifier: Mozilla/5.0; Macintosh; U; Intel Mac OS X 10.5

Tasks don't record in Thunderbird on MacBook Pro.

Reproducible: Always

Steps to Reproduce:
1.Go to Task tab of T-Bird on MAC
2.In "Enter a task" type in a task
3.Press "enter"
4.  Task should appear on list and there should be a space to put in due date, etc.
Actual Results:  
In following 1-3 above, the end result is nothing--no task.

Expected Results:  
Task should be recorded.

Comment 1

[Simon Paquet [:sipaq]]

Please provide with us with some information:

- Thunderbird release that you are using?
- Lightning release that you are using?
- Type of calendar that this happens on?
  (Local Storage, ICS/WebDAV, CalDAV, Google Calendar)
- Are there error messages in the error console?
  (look at Tools -> Error Console in the menubar)

Thanks!

Comment 2

[Stefan Sitter [:ssitter]]

Wild guess: You are using the Provider for Google Calendar extension without reading the extensions FAQ and now you are trying to create a task in Google Calendar although Google doesn't support tasks?

Comment 3

[julie]

(In reply to comment #2)
> Wild guess: You are using the Provider for Google Calendar extension without
> reading the extensions FAQ and now you are trying to create a task in Google
> Calendar although Google doesn't support tasks?

  Frankly I don't know.  I downloaded the Provider to the MAC at the same time as I downloaded Thunderbird.  Is there a different Provider for Thunderbird and one for Google?
 thanks

Comment 4

[julie]

(In reply to comment #1)
> Please provide with us with some information:
> 
> - Thunderbird release that you are using?
> - Lightning release that you are using?
> - Type of calendar that this happens on?
>   (Local Storage, ICS/WebDAV, CalDAV, Google Calendar)
> - Are there error messages in the error console?
>   (look at Tools -> Error Console in the menubar)
> 
> Thanks!

Sorry to clutter up your inbox. I think I responded in the wrong place.  To the questions above:

As far as I can tell I have the latest updates for both T-bird and Lightening.
The issue happens not on the Calendar (unless that is an umbrella term for both the Calendar and Tasks tabs).  The Task list appears as a tab on Thunderbird.  Is there something else I should be looking at?

There is no error message.

Thanks.

Comment 5

[Simon Paquet [:sipaq]]

Julie, could you please go to the Help -> About Mozilla Thunderbird menu and copy the Thunderbird release information into this bug. It should say something like "Mozilla Thunderbird 2.0.0.16" or something similar.

Please also tell us which add-ons you have installed. You can find this out by going to the Tools -> Add-ons menu. Please list all the extensions that you have installed here in the bug.

Thank you.

Comment 6

[julie]

version 2.0.0.16 (20080707)

Add-ons:
Lightening .8
Provider for Google Calendar .4

Tailback 2.0.0.9

Comment 7

[Simon Paquet [:sipaq]]

Ok, so it is as Stefan Sitter suspected in comment 2. You are trying to create tasks in a Google Calendar, which is impossible as Google does not support tasks at all. See https://wiki.mozilla.org/Calendar:GDATA_Provider#Why_can.27t_I_create_tasks_on_a_Google_Calendar.3F

Comment 8

[julie]

Can I de-couple the task function from the Google Calendar and just have a list on Thunderbird (even if it only resides locally on one computer)?

Thanks

Comment 9

[Simon Paquet [:sipaq]]

Create a new calendar (Calendar -> New Calendar... menu). Choose "On my Computer".

When you create tasks, make sure that this new local calendar is always selected.

Comment 10

[julie]

(In reply to comment #9)
> Create a new calendar (Calendar -> New Calendar... menu). Choose "On my
> Computer".
> 
> When you create tasks, make sure that this new local calendar is always
> selected.

It worked!  Thank you SO much!