454551 - Green "identity assurance" in location bar causes chaos at low resolution

Status: RESOLVED DUPLICATE of bug 429722

(Firefox :: Disability Access, defect)

Description

[Silas S. Brown]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

Going to http://www.nwolb.com/ causes the text "The Royal Bank of Scotland Group Plc (GB)" to appear with a green background in the location bar.  That's OK, but if your desktop is running at 960x600 resolution and with DPI setting at 196 then the green part of the location bar goes off the right of the screen, causing the URL part of the bar to be not reachable.  But it gets worse.  The rest of the user interface behaves as if the whole window has been re-sized to be large enough to fit that green text in.  So the tabs are displayed going off-screen to the right, and so is the document area.  And there is no way to scroll to the right and see the rest of it (no scrollbar and no keyboard scrolling).  It is also not possible to reach add-on icons in the status line (such as the GreaseMonkey icon) because these are displayed off-screen to the right.  The *only* way to see the whole document is, drag the Firefox window off the screen to the left, re-size it rightward so it really does become larger than the screen, and then drag the title bar left and right to pan the whole larger-than-screen window past the screen.  That's really awkward.

This problem can be reproduced at higher resolutions by re-sizing the Firefox window so it is small.  Go to http://www.nwolb.com/ and notice the window behaves as if it's larger but you can see only a small part of it and cannot scroll.

This is not a site-specific problem; any site with a sufficiently long verified-identity will cause it.  But nwolb.com is a good example.


Reproducible: Always

Steps to Reproduce:
1. If you don't want to change your screen settings, re-size Firefox to about 400 by 300 to simulate low resolution at high DPI (for large print)

2. Go to http://www.nwolb.com/

Actual Results:  
Document area behaves as if the window is larger than it really is (so you can't see the whole document), but is not horizontally scrollable.  URL box is not visible.  Tabs (if present) are not completely visible.  Status line icons like Greasemonkey (if present) are not visible.

Expected Results:  
We can forgive the URL box not being visible but it certainly shouldn't have affected the document area, tabs, etc.  Meanwhile it would be very nice if there were some way of turning off that green site-identity reassurance bar if it's getting in the way of accessibility.  At least an about:config option.

Comment 1

[Jo Hermans]

fixed in bug 429722, although bug 455334 will improve it further,