454640 - Socorro queries are timing out on Topcrashes search

Status: VERIFIED FIXED

(Socorro :: General, task)

Description

[Tony Chung [:tchung]]

+++ This bug was initially created as a clone of Bug #444749 +++

Topcrasher sites are continually timing out when trying to click on a crash report.  Searching byVersion or byBranch will yield the same timeout.

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Connection Interrupted

The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again.

Comment 2

[Igor Velkov]

Bug 455092 not about timeouts, it's about incorrect data. 
Are you sure it must be closed as dupe?

Comment 3

[Tony Mechelynck [:tonymec]]

(In reply to comment #2)
> Bug 455092 not about timeouts, it's about incorrect data. 
> Are you sure it must be closed as dupe?

If you check bug 444745, you'll see this bug was cloned once it was noticed that SeaMonkey topcrashes page was reporting zero incidents for all platforms for each signature mentioned.

Comment 4

[Tony Mechelynck [:tonymec]]

oops, I meant bug 444749

Comment 5

[Aaron Leventhal]

Some communication with the cimmunity would be nice :)

For example, can someone blog the status of this? At the very least shouldn't the crash-stats page should explain what's going on? It's hard to make any plans when we don't know the situation with our critical tools.

Comment 6

[Marc Bejarano]

morgamic: any comment?

Comment 7

[Michael Morgan [:morgamic]]

We're in the process of documenting all refactored pieces of the system.  I agree with Aaron, and a blog post in the works.

Comment 8

[Michael Morgan [:morgamic]]

Hey guys, still working on the documentation and known issues but posted this and will keep a post up weekly:
http://blog.mozilla.com/webdev/2008/09/17/the-crashing-edge/

Comment 9

[Michael Morgan [:morgamic]]

Topcrasher reports do not time out anymore as they use the summary tables Austin implemented in bug 426389.  They are not properly grouped by build, however, which is tracked in bug 411354.

Comment 10

[Tony Chung [:tchung]]

Topcrashes page fix verified