456381 - LDAP lookup does not return all fields on first use.

Status: UNCONFIRMED

(SeaMonkey :: MailNews: Address Book & Contacts, defect)

Description

[Steve Mezzadri]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 3.5.21022; .NET CLR 1.1.4322)
Build Identifier: Seamonkey 1.1.11

The first time I do an LDAP lookup after launching Seamonkey, I see only the username returned.
If I close the address book window and reopen it, or close the message composition window and start composing a new message, and do the same lookup again, I see the username and the First and Last Name of the user (the desired result).  Any lookups after that are also correct.  The problem will return if the Seamonkey program is closed and relaunched.  After one address book lookup all future ones are fine again until the program is relaunched.
This started happening when we upgraded our openldap to openldap 2.2.24
This is happening to all users in our organization.

Reproducible: Always

Steps to Reproduce:
1. Set up openldap 2.2.4 server
2. Launch Seamonkey
3. Do an address book lookup
Actual Results:  
on first lookup after launching seamonkey, only the username is returned (ie, asmith)

Expected Results:  
on the second, third, etc.... lookups, the username and display name (ie asmith  --   Andrew Smith) are returned.

Software should return all of the fields the first time as well as subsequent times.

Comment 1

[Serge Gautherie (:sgautherie)]

Can you reproduce with SeaMonkey v2.0a2pre ?
or Thunderbird v2.0.0.16 / v3.0a2 ?

Comment 2

[Steve Mezzadri]

On v2.0a2pre it consistently shows just the username and email address, not the user's full name.