KB article: Downgrading from Firefox 3 to Firefox 2

RESOLVED WONTFIX

Status

RESOLVED WONTFIX
10 years ago
10 years ago

People

(Reporter: Kensie, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

10 years ago
per the meeting we need a catch all article for users who are looking to downgrade.  Article should include:

- description of why it's a bad idea to downgrade
-- security updates
-- missing bookmarks issue when re-upgrading
-- many issues are in the profile or caused by conflicts with 3rd party issues, waiting for a newer update isn't a good idea, ask a question instead

- list of common issues people have with Firefox 3 that can be fixed without downgrading
-- missing bookmarks
-- location bar history won't clear/clear private data no longer works
(there are more, just going off the top of my head)

this should probably be edits to and possibly a renamed version of http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

Comment 1

10 years ago
kk, i'll get started on the howto, but i don't know enough about the firefox3 bugs or their workarounds, someone will have to help me

Comment 3

10 years ago
Chris, review?
(Reporter)

Comment 4

10 years ago
It focuses too much on vague ideas of the developers' hard work and doesn't give the user any practical reasons for sticking with 3, especially when Firefox 2 gets security updates for a time.

Needs to address this point from above:
-- many issues are in the profile or caused by conflicts with 3rd party issues,
waiting for a newer update isn't a good idea, ask a question instead

Keep in mind the focus of this article isn't to help people downgrade, it's to convince them to seek support to get Firefox 3 working as it should.

Comment 6

10 years ago
Resetting to default due to no activity for 6 months.
Assignee: kyl2113 → nobody

Comment 7

10 years ago
At this point this is probably a wontfix since we're likely shipping 3.5 next week.
Status: NEW → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → WONTFIX

Comment 8

10 years ago
If there are no objections, I'll just delete the draft. (giving it one week before I delete)

Comment 9

10 years ago
Deleted
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