459516 - Get the 400 Bad Request window when trying to log in to password protected sites

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Howard]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9.0.3) Gecko/2008092414 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9.0.3) Gecko/2008092414 Firefox/3.0.3

Up until a month ago I could log in to all password protected sites.  Now I get the 400 Bad Request window.  Some sites are: Firefox login, NY Times login and https://powerschool.lewiston.k12.me.us/teachers/pw.html
I can access the last url from home, but not from work.  The problem does not occur in Windows.  It does not occur with all sites.
I tried clearing private data in tools.
I tried upgrading to Firefox 3.0.3 first removing the profile folder.  Reisnserting the old profile made no change.

Reproducible: Always

Steps to Reproduce:
1.I go to NY Times login, Powerteacher log in at work, Firefox log in
2.I log in
3.I get 400 Bad Request: The browser sent a request the server could not understand
Actual Results:  
Bad Request Window

Expected Results:  
I should just log in.  This used to work about a month ago

Comment 1

[Matthias Versen [:Matti]]

Did you try to clear the cookies and cache ?
Does it work with a new profile ?

Comment 2

[Tyler Downer [He/Him]]

Are you sure your password is correct as well?

Comment 3

[Howard]

(In reply to comment #1)
> Did you try to clear the cookies and cache ? Yes
> Does it work with a new profile ? Same results: 400 Bad Request

Comment 4

[Eddie Maddox]

This bug is a Regression from Safari (see below).

I hereby nominate this bug for "Confirmed/New" status.

Mac Ff 2.0.0.15-19 and Mac Sm 1.1.13-14 (No others tested).

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O;
en-US; rv:1.8.1.19) Gecko/20081203 Firefox/2.0.0.19

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O;
en-US; rv:1.8.1.19) Gecko/20081204 SeaMonkey/1.1.14

Ff preference set to Clear Private Data on Quit/Startup.

Mac Blue G3, OSX 10.3.9.all-updates

Before login attempt:
https://www.compu-sult.com/plexus/member_unilevel/mem_login.asp

After login attempt:
https://www.compu-sult.com/plexus/member_unilevel/mem_login.asp?

Error page:
HTTP/1.1 400 Bad Request

ID#:  Legitimate or fictitious
Password: Legitimate or fictitious

Repeatability: always, for me

The Plexus IT mgr says I'm the third of
800 Mac users (various hardware & Mac OSes)
to report this problem in recent months,
and only with Mozilla based products.

Workaround = Yes:
Safari works fine for all affected Mac users,
per Plexus IT mgr and my testing, too.
He also recommends Webkit,
for the willing and able!

Thank you,
Eddie Maddox
Inwood IA USA

Comment 5

[Tyler Downer [He/Him]]

Eddie, please read http://new.quality.mozilla.org/bug-writing-guidelines. There is not much info on this bug.

Comment 6

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 7

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.