Closed Bug 46184 Opened 24 years ago Closed 24 years ago

Can't stop download of attached web page in mail; crashes eventually

Categories

(MailNews Core :: Networking, defect, P3)

x86
Windows NT
defect

Tracking

(Not tracked)

VERIFIED WORKSFORME

People

(Reporter: phil, Assigned: mscott)

Details

(Keywords: crash, Whiteboard: [nsbeta3-][cut 8/29] [have't been able to repro])

Using 7/21 commercial build on NT 1. Use Send Page to mail yourself a large web page (my example was from cnn.com) 2. Download the message over a slow link (I was using a 56k modem) 3. Realizing that the message will take a long time to download, click the Stop button Expected: message to stop downloading Actual: message continues to download While trying to experiment with ways to stop this download, I tried to delete ir and click on other messages. After fooling around with it a little, I got into a state where clicking on other messages didn't load them in the message pane. Seeking to reset that situation, I closed the mail window, and crashed.
add correctness, nsbeta3 keywords
Keywords: correctness, nsbeta3
Do you have a talkback for the crash, Phil? We have a bug where deleting the last mail message in the thread pane will get into a state where selecting a new message will not display contents in the message pane and you'll get multiple messages selected. Eventually a crash happens. Wanted to compare your stack trace with that one.
Talkback and SERA seem not to play nicely, but I'll see what I can do
triaging.
Status: NEW → ASSIGNED
Target Milestone: --- → M18
I got one talkback report filed but it doesn't contain a stack trace :-(
Keywords: mail2
spam: Adding crash keyword...
Keywords: crash
+ per mail triage
Whiteboard: [nsbeta3+]
We need to try to reproduce this if possible.
QA Contact: lchiang → pmock
Whiteboard: [nsbeta3+] → [nsbeta3+][b3 need repro]
second pass: - per mail triage Peter - can you still try to reproduce to see if this is easy to reproduce.
Whiteboard: [nsbeta3+][b3 need repro] → [nsbeta3-][cut 8/29][b3 need repro]
Scott & Phil, I could not reproduce this problem on my compaq laptop 566mhz over a 56k modem connection running Windows ME. I sent myself the cnn web page and I was able to cancel the download using the stop button the data transfer. I tried in the message window and message pane. The build that I was testing with was the branch commercial win32 build 2000-101213-mn6.
Whiteboard: [nsbeta3-][cut 8/29][b3 need repro] → [nsbeta3-][cut 8/29] [have't been able to repro]
sorry for the extra email. Removing mail2 keyword.
Keywords: mail2
Esther, can we try to reproduce this again? If not can we mark WFM. This worked for me, but I'll let someone else try it out. There's a possibility that in the 3 months between the time Phil reported the bug and pmock tested the bug that we improved stopping display messages.
QA Contact: pmock → esther
I will try this on the dial-up system in the lab and then again at home. It will take at least the rest of the day to check this one out.
Using 6.01 on home dial up system 14,400bps I don't crash Stopping a download of a Send CNN Page to my imap mail account. It's very slow, but the Stop did so immediately. When I clicked on another msg (a simple one that had not been opened before) it seemed to open up slower than I expected. I went to the cnn mail msg several times and stopped the process. Again it stopped immediately, but opening other mail messages appeared to be too slow. I will download a more current daily build and try this again to see if the slowness problem improves. I will try this again at work tomorrow on the dial up system to see if I can get a crash.
Using 6.1 at work on a dial up system and again with lastest commercial build with (20010221) dial-up system the Stop, stopped the download and I was able to view other messages without crashing. I selected this cnn message several times, stopping the download then selecting other messages still no crash or failure to stop. I believe this is worksforme now and will mark it and verify it. Phil if you experience this again or think it's not fixed please reopen and comment.
Status: ASSIGNED → RESOLVED
Closed: 24 years ago
Resolution: --- → WORKSFORME
Verified as worksforme
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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