463800 - Windows Defender

Status: RESOLVED DUPLICATE of bug 458667

(Firefox :: General, defect)

Description

[m_moss]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

I installed Microsoft's Windows Defender and Firefox began to crash after every second download.  I uninstalled Defender and all is OK now.

Reproducible: Always

Steps to Reproduce:
1. download a file
2. download a 2nd file
3. crashes
Actual Results:  
see above

Expected Results:  
downloaded successfully

Comment 1

[Mardeg]

Put about:config in the addressbar, enter.
Then in the filter box paste:
browser.download.manager.scanWhenDone
Double-click that pref to change it to false. Let us know if it still crashes with Windows Defender installed.
http://tinyurl.com/firefoxhelp for any further support questions.

Comment 2

[Tyler Downer [He/Him]]

Please try in Safe Mode, in a new profile, and read https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report. You will need to install Defender to follow those steps.

Comment 3

[m_moss]

After changing scanWhenDone to false, it no longer crashes.

Comment 4

[Matthias Versen [:Matti]]

Please follow comment#2 and provide a crash ID.
I think this will end as invalid...

Comment 5

[m_moss]

Crash Report

http://crash-stats.mozilla.com/report/index/0cf533ca-addc-11dd-a999-001a4bd43ef6

Comment 6

[Matthias Versen [:Matti]]

You have Norton installed and that one is crashing :
0  	OfficeAV.dll  	OfficeAV.dll@0x5606  	
1 	CCL70U.DLL 	CCL70U.DLL@0x3d78b 	
2 	CCL70U.DLL 	CCL70U.DLL@0x3d7b1 	
3 	msvcr80.dll 	msvcr80.dll@0x2a46